HR OPERATIONS & ENGAGEMENT PROJECT MANAGER - NEW YORK, NY

Restaurant Associates Position Title:HR OPERATIONS & ENGAGEMENT PROJECT MANAGER - NEW YORK, NY Salary:$90000.00 - $100000.00 Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards -Best Places to Work, This is R/A ! Job Summary The HR Operations & Engagement Project Manager leads the coordination and execution of employee experience programs across Restaurant Associates, including onboarding, engagement, recognition, training, and retention. Reporting to the HR Director for Managed Services, this field- and client-facing role turns priorities into clear project plans, timelines, communications, and measurable outcomes aligned with RA’s CARE culture. The role partners with HR, operations, and site leaders across the NYC tri-state area, using critical thinking, people analytics, and risk management to identify issues, develop solutions, improve processes, and support new business mobilizations. Key Responsibilities: Manage project plans, milestones, deliverables, stakeholder follow-up, risks, and status updates across multiple initiatives. Coordinate engagement surveys, pulse feedback, action plans, service awards, recognition activities, and employee communications. Maintain onboarding materials, SOPs, training resources, and program documentation; support orientation and HR/manager training as needed. Use Visier and HR systems to report on engagement, turnover, onboarding, and retention; translate findings into actionable recommendations. Support new business launches through onboarding coordination, employment documentation, orientation, and HCM transaction processing. Visit sites and partner with HR, operations, and client-facing teams to address local needs and ensure consistent program execution. Experience coordinating projects or programs with multiple stakeholders, timelines, and deliverables. Strong organization, prioritization, attention to detail, and ability to manage competing deadlines. Critical thinking, root-cause analysis, risk identification, and practical problem-solving skills. Strong written and verbal communication, including employee communications, SOPs, and project updates. Ability to interpret data, monitor metrics, and develop clear reports and recommendations. Ability to build relationships across HR, operations, and client-facing teams and work effectively in a field-based environment. Qualifications: Bachelor’s degree in Human Resources, Business Administration, Project Management, or a related field, or an equivalent combination of education and relevant experience. 5+ years of experience in project or program coordination, HR operations, employee engagement, onboarding, learning and development, or a related field. Excellent verbal and written skills Proficient with Microsoft Outlook, One Note, Word, Excel, Power Point Proven ability to address competing priorities within a single project with a positive, can-do attitude Able to manage multiple projects at a time with sharp organizational skills Preferred Qualification Experience in employee engagement, onboarding, learning and development, recognition, or retention programs. Experience with Visier or similar people analytics platforms and HR systems. Background in hospitality, food service, or a multi-site service environment Restaurant Associates is a member of Compass Group USA Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Associates at Restaurant Associates are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Applications are accepted on an ongoing basis. Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Restaurant Associates #J-18808-Ljbffr Compass Group USA