Bilingual Case Manager

Bilingual Case Manager

Full Time

Washington, DC, US

Under the Program Manager, the bilingual case manager will provide care coordination, social service navigation and support to clients in Philip Reid. This position is Monday - Friday 2 PM to 10 PM EST.

Qualifications

Bachelor's Degree in a Social Work, psychology, or a human services related field OR Three years of experience working with at risk youth, vulnerable populations - preferably homeless populations; MUST be bilingual (Spanish/English); history working with Latinx populations a plus; Familiarity with social services and support agencies in the District; Strong communication and organizational skills required; and, Reporting to the Program Manager, this is a full-time, exempt level position. All candidates must possess a valid driver's license and have reliable transportation; pass the required clearances; and provide any additional information regarding previous records, if necessary.

Duties and Responsibilities

Completes all necessary funder specific admission processes with clients when referred to Philip Reid including intake, program rules and policies (confidentiality, bullying, release of information, etc.); ensures SPDAT assessments are up to date; Using a competency based framework and in collaboration with other staff at Philip Reid - creates, implements and monitors an individual service plan to assist clients in meeting their goals towards self sufficiency; Connects clients with appropriate social services and actively supports them in the navigation of services including vital documentation, food supports, relevant benefits, etc.; connects clients with relevant resources to their individual service plans and actively supports them in cultivating those relationships; Conducts individual counseling sessions with clients on caseload; Supports the reporting, planning and implementation of activity schedule at the program including various life skills, workshops and trainings on relevant topics to clients; Support or provide crisis intervention and on-site counseling when appropriate; Perform regular house check inspections inside the building and in the area immediately outside; monitor facilities and enforce program rules for client safety; Help provides office coverage, answer and record all phone calls and visitors; Complete service documentation in client case records within 24-48 hours of the service; maintain accurate, complete, and confidential case files, written documentation, reports to track client progress and outcomes; Participates in regular team consultation meetings, staff meetings, trainings, conferences, regular supervision and community outreach events as required; taking special care to ensure that required trainings are completed annually; Availability in evenings and weekends as needed; Other duties as assigned by the Program Manager, the Chief of Programs or their designee; and, Must have a commitment to ending youth homelessness, racial equity, inclusion, and issues central to Sasha Bruce Youthwork's mission.

Sasha Bruce Youthwork, Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Sasha Bruce Youthwork, Inc. is also committed to comply with all fair employment practices regarding citizenship and immigration status.