Senior Manager, Consulting
Dana-Farber Cancer Institute
Senior Consulting ManagerThe Senior Consulting Manager supports large-scale transformations at Dana-Farber as well as planning and decision-making regarding the company's most critical business issues and strategic priorities. The Senior Consulting Manager employs a hypothesis-driven approach to planning, facilitates Institute leadership decisions on complex topics, provides in-depth analysis, and maintains project structure to drive large-scale organizational change. They will work on multiple highly complex, ambiguous projects simultaneously. May work independently or in partnership with Principal, Director and Senior Directors and may lead small project teams.Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.Primary Duties and ResponsibilitiesOverallDrives large-scale organizational changeWorks on multiple Institute-wide, highly complex, ambiguous projects simultaneouslyParticipates in the identification of value creation opportunities and implements planning structures to realize valueHypothesis-Driven Approach to PlanningApplies a structured, hypothesis-driven approach to problem solving and using analytical tools and frameworks to develop solutions to complex business challengesConducts analysis, research and projections for complex negotiations and strategic decisions; develops and implements systems to organize and analyze dataCreates business cases for strategic programs and initiativesLeads ad hoc research and due diligence relating to new projects and initiatives; translates business and competitive intelligence research back into projectsArticulates recommendations or options to support a definitive decisionTransformation & ExecutionCreates project roadmaps and workplans that align with project vision and goalsTracks, reports on, and executes project workplansIdentifies and escalates issues and risksManages project management office functions including program management, tools and methodologies, roadmap development and management, risk mitigation, reporting, interdependency management, resource management, strategic communications, impact creation plan management, financial management, change management, and governance and stakeholder managementWorks with cross-functional teams to understand the impact of changes on different departments and ensure that transformation goals are aligned across the organizationCollaboratively plans with anticipated new clinical partnersIdentifies and highlights likely business and financial impacts associated with program planning or expansion, as well as required implementation dependencies, issues, and risks to serve as input to prioritization and planning processConducts impact analyses to assess Institutional/stakeholder readiness for change adoption and applies change management processes and tools to support adoption of change. Supports the design, development, delivery, and management of project/change related communicationsStakeholder ManagementWorks collaboratively with cross-functional teams and interacts independently with staff, mid-level, and executive leaders throughout the organization (including C-Suite)Builds and maintains consensus with stakeholders on project goals, critical issues, workplan, implications, recommendations, and implementation planDevelop and secure stakeholder commitment to recommendations and implement plansMaintains relationships with stakeholders and keeps them up to date on project statusConsulting InfrastructureCollaboratively creates consulting frameworks and approaches that can be leveraged across projects and fit to purpose to accelerate speed to insights and resultsCollaboratively develops and defines project infrastructure (work plans, roadmaps, timelines, resources, milestones, KPIs, etc.); anticipates, identifies, manages and resolves risks to project status, milestones, timelines; develops and presents updates/metric reports to leadershipCreates work products based on consulting best practicesUtilizes and continues to improve and refine a standard set of strategy development, consulting, and business planning toolsPeople LeadershipWork collaboratively with department and organizational peers to ensure maximum performance by providing purpose, direction and motivationMay lead small project teamsContributes to Planning and Consulting staff development, as well as internal departmental process and performance improvementModels and encourages high level of attention to detail and a commitment to producing high-quality resultsKnowledge, Skills and Abilities• Demonstrated ability to work closely and effectively with all levels of the organization• Knowledge of large-scale transformations, strategic planning, and consulting practices, as well as experience within the healthcare field• Excellent planning, project management, facilitation, and organizational skills, with the demonstrated ability to work on multiple concurrent projects simultaneously in a complex, deadline-driven environment• Excellent written and oral communication skills with ability to deliver presentations to a wide variety of audiences –up to and including executive level and C-Suite executives• Excellent problem-solving skills• Role-model results-orientation, teamwork, communication, and interpersonal skills to other members of team• Demonstrated ability to navigate complex and consensus driven environments to facilitate decision making• Ability to effectively design and facilitate large meetings• Ability to deal effectively with highly ambiguous and evolving situations while exhibiting calm presence to stakeholders and team membersMinimum Job Qualifications• Bachelor's degree required; relevant Master's degree strongly preferred (MBA, MPH, MHA, MSW). • 5 years of professional work experience, including at least 3 years in strategic planning, business planning, and/or consulting required.Supervisory ResponsibilitiesNone. May provide training and guidance to others, including project team members.Patient Contact:NoneAt Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
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