Critical Facilities Technician

Critical Facilities TechnicianSalute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Critical Facilities Technician to join our team and drive our relationships with hyperscale clients to new heights.Salute Benefits That Put You First We know life doesn’t stop when work begins, that’s why we offer perks designed to support your well-being, your family, and your future:Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.Wellness Support: Access to HSA, mental health resources, and gym discounts—because your health matters.Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.The Critical Facilities Technician is responsible, as part of a team, for ensuring that all cooling, mechanical, and supporting infrastructure—particularly in-row heat exchangers—operates at peak efficiency to maintain strict thermal conditions for mission-critical IT equipment. This includes conducting planned preventative maintenance, performing daily corrective work, troubleshooting in-row cooling systems, and responding to emergent environmental or mechanical issues. The technician regularly interacts with Data Center Operators (DCOs), clients, and vendors while supporting a reliability standard exceeding 99.999% uptime. Although the primary focus is on high-density in-row heat exchangers, a foundational understanding of broader data center infrastructure—such as pumps, motors, VFDs, building automation systems, chilled water systems, and air-handling equipment—is preferred. Additionally, the technician uses event monitoring systems to identify abnormalities and deliver timely notifications and escalations to stakeholders during service-impacting events.Primary Duties within varied scope of work and client expectations will range from:Travels up to 50% as needed for remote site projectsPerforms L2 – L5 commissioning checklists as deliverables to the customerDevelops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies for Mechanical and Electrical systemsTests performance of electromechanical assemblies and electronic multimetersReads blueprints, schematics, diagrams or technical orders to determine methods and sequences of processesInspects equipment for defects, leaks, and potential issuesInstalls electrical/mechanical parts and hardware in housings/assemblies with hand toolsAligns, fits or assembles component parts using hand/power toolsProvides feedback on effectiveness of existing standards and processesWorks with contractors and consultants to review quality assurance for all system expansions, corrections, and upgradesCollaborates on tracking and completing aggressive preventive and predictive maintenance programsAdditional Accountabilities:100% completion of documentation, notification, escalation, tracking and follow up of all incidents and requests100% accurate and timely submission of timesheet documentation in Field Service100% fulfillment of contractual expectations as defined by Client SOW specific to scheduled service delivery and revenue expectations100% completion of required Talent LMS based training courses as assigned100% adherence to Salute Mission Critical safety standards and best practices100% adherence to client security/privacy practices and expectationsRequired Qualifications, Skills, and Experience for Success for varied Client SOW:Education/Experience backgroundHigh School Diploma and minimum of 1 year HVAC or similar experienceAbility to understanding diagrams and schematics for the mechanical and electrical functions of data center systemsAbility to process Hands/Eye requests as required (i.e. torque wrenches and hand tools, wiring terminal blocks, powered tools)Mechanical aptitude for installing, maintaining, and/or troubleshooting large commercial and industrial systemsAbility to lift 50lbs or greaterPreferred Qualifications, Skills, and Experience:Knowledge of NEC, NFPA 70 E, NFPA 72, NFPA 25, and building codesAbility to understand and troubleshoot low voltage control wiring and wiring diagramsCurrent knowledge of industrial safety practicesPossess critical thinking and complex problem solving skillsExcellent written and oral communication skillsMicrosoft 365 proficiencyBasic customer service principlesJob Hazard Assessment Mitigation Awareness:Hand ProtectionHearing ProtectionHead ProtectionEye ProtectionFall Protection/Ladder SafetyElectrical SafetyOSHA 30 Hour General IndustryPhysical Requirements:Ability to lift and carry heavy equipment, up to 50lbs.Ability to climb ladders and multiple flights of stairs to access elevated equipmentAbility to stand for long periods of time in various work environmentsAbility to bend, stoop, kneel, and reach for equipment related tasksAbility to move quickly and efficiently within various work environments to troubleshoot issues or respond to emergencies.Good hand-eye coordination and dexterity for working with small components and connectorsClear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glassesAbility to work in environments with a wide variety temperature inside a facilityCapability to work in environments with elevated noise levels while wearing hearing protectionPossession of a valid driver’s license for work-related travel, as requiredCompensation & Benefits Disclosure The hourly rate for this role is starting at $32 per hour and can increase depending on qualifications. This range reflects a good-faith estimate of what we reasonably expect to pay upon hire, based on factors such as skills, experience, education, and market/location. Our comprehensive benefits include health, dental, and vision insurance, Health Savings Account (HSA), gym discount, mental health, Discounted Group Life & AD&D, Discounted Group Short & Long-term Disability, 401(k) retirement matching, PTO/paid holidays, and parental leave. This posted hourly rate is the final rate of pay for the position, based on job-related factors consistent with applicable law.If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at View email address on click.appcast.io for more information.Mon - Fri, 8 hrs a day, 40 hrs a week.