Kitchen Installation Specialist

Why we will love you You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It’s the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself. What you’ll be doing day to day You’ll be the driving force behind making the customer’s dream kitchen a reality. Acting as a liaison between the customer and service providers like designers, contractors, and IKEA sales co-workers, you will ensure a brilliantly executed kitchen remodeling experience. Reviewing all kitchen installation services to ensure that the Kitchen & Bath Service standards are met or exceeded. Acting as the central point of communication between service providers and customers for all installation issues, deviations and resolutions. Coaching co-workers to boost sales and enhance the customer shopping experience. Providing performance feedback on external service providers and the IKEA sales department to continually improve the customer experience. Together as a Team We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world, we are a diverse team working for the continued global success of the IKEA concept – a concept that helps millions of customers create a better everyday life! Qualifications 3 years of experience in a sales or customer service role. 3 years of experience with vendor relationship management. Apply now! JOB TYPE: Permanent, Full-time HOURS: Retail environment, must have open availability Monday through Friday 6:00 AM to 11:00 PM | Weekend availability required for 1 weekend per month 11:00 AM to 7:30 PM BENEFITS ELIGIBLE: Yes Benefits include: Generous paid time off, holiday and sick time WiselyPay – get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount Retirement and bonus plans Co‑worker discount, meal deal, and referral bonus Pet insurance program Education assistance and learning programs Safety shoe reimbursement 24/7 telehealth visits Dental and vision plans Medical and Rx plans (must work min. 20 hrs/wk) A fun and inclusive work environment #J-18808-Ljbffr IKEA USA