Expo/Runner

Kitchen Expeditor

The Kitchen Expeditor is responsible for ensuring that food orders are prepared and delivered promptly and accurately. This role is crucial in maintaining the flow of orders from the kitchen to the dining area, ensuring that the timing, quality, and presentation of food meet the restaurant's standards.

Our Culture

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call it our "Code of Culture ".

Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete's Promise:

Our Mantra:

Respect The Past

Accept Responsibility

Pay it Forward

Our Actions We Live By:

Actions We Live By. It's who we are when we step into our full power.

Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.

Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!

Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it's never about one personwe are a part of a powerful team.

One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.

Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

Pete's Promise:

Service Forward

Ruthlessly Consistent

Do the Right Thing

Primary Job Functions

• Order Coordination: Receive food orders from servers and communicate them effectively to the kitchen staff. Ensure that orders are completed in the correct sequence and on time. Responsible for maintaining a working knowledge of all menu items. Including preparation and presentation
• Quality Control: Inspect dishes before they are served to ensure they meet the restaurant's standards for presentation, portion size, and temperature,
• Communication: Act as the primary liaison between the kitchen and the dining area, ensuring clear and efficient communication to avoid delays and mistakes,
• Timing Management: Monitor the progress of orders and expedite the preparation process to ensure timely delivery of dishes,
• Problem Resolution: Address and resolve any issues that arise during the food preparation and delivery process, such as incorrect orders, delays, or special dietary needs.
• Sanitation and Cleanliness: Maintain a clean and organized workstation, adhering to all health and safety regulations.
• Team Support: Assist kitchen staff as needed, including during peak times, and ensure a cooperative and efficient work environment. Must be willing to work as a team player with all Club staff. Remain up to date on upcoming Club events.

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, Abilities, and Other Requirements

• Ability to read, write, and effectively present information and respond to questions from groups of managers, members, and employees.
• Ability to follow instructions well.
• Working knowledge of various computer point-of-sale programs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to work a flexible schedule to include nights, weekends, and holidays based on the needs of the Club

Education & Experience

• 1 or more years of experience in a similar expo role at a fine dining restaurant.
• Strong attention to detail and ability to multi-task.
• Ability to work with management staff and other employees in a professional manner.
• High School diploma or equivalent.

Working Conditions/Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee is required to stand; walk; sit; use hands to fingers, handle, or feel; reach with hands and arms; and stoop, kneel, or crouch.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision and distance vision.
• While performing the essential functions of this job, the employee is usually indoors, in a controlled environment, and in some cases outdoors and experiences a moderate noise level in the work environment.

Job Description Revision

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.

An Equal Opportunity Employer

The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.