Team Leader

Overview

Superior Maintenance Co. (SMC) began operations in the Elizabethtown, KY area in 1988. We have successfully grown year by year because of our commitment to quality service.

Our goal is to provide our customers with a quality program that is designed to meet their exact needs and is cost effective. To accomplish our goals, we hire quality team members, properly train them, and continuously communicate with them through our Total Quality Management process.

Job Details

Summary :

The Janitorial Team Leader is responsible for leading and directing janitorial team members in the execution of cleaning services at assigned customer locations. This role ensures cleaning

operations meet company safety, quality, and customer satisfaction standards while maintaining an organized and productive work environment.

Duties And Responsibilities :

• Lead and coordinate janitorial team members in daily cleaning operations.
• Assign work tasks and monitor completion to ensure service standards are met.
• Support hiring, onboarding, and training of new team members.
• Provide on-the-job training on proper cleaning procedures, equipment usage, and safety practices.
• Maintain daily communication with management and team members regarding operational needs and issues.
• Conduct routine inspections to evaluate the quality of cleaning services.
• Address employee concerns and assist with conflict resolution when necessary.
• Ensure team members follow all safety procedures and use appropriate PPE.
• Maintain a safe, clean, and productive work environment.
• Complete required administrative and operational documentation.
• Communicate effectively with building occupants to coordinate cleaning tasks.
• Support company goals and operational standards.
• Participate in training programs and continuous improvement initiatives.
• Ensure accurate timekeeping and compliance with company policies.
• Perform other duties as assigned.

Supervisory Responsibilities :

Provides direct supervision to janitorial team members and assists management with daily operational oversight.

Work Expectations :

• Maintain reliable attendance and punctuality.

• Ensure cleaning assignments are completed within required schedules.

• Support team operations and assist with operational coverage when needed.

Required Skills / Abilities :

• Leadership and team coordination skills.

• Basic computer knowledge, including Microsoft Office (Outlook, Word, Excel).

• Ability to train team members in standard cleaning procedures.

• Knowledge of janitorial equipment, including scrubbers, buffers, and cleaning machinery.

• Must have a reliable smartphone for timekeeping, employee portal access, and company communications.

Language Skills :

Ability to read and understand basic written instructions and communicate effectively with team members and supervisors.

Mathematical Skills :

Ability to perform basic arithmetic calculations, including addition, subtraction, multiplication, and division.

Reasoning Ability :

Ability to apply common-sense understanding to carry out detailed written and verbal instructions.

Physical Demands :

Regularly required to stand, walk, and use hands. Frequently stoop, kneel, crouch, or crawl.

Must be able to lift up to 50 pounds occasionally.

Education Requirements

• Minimum of three (3) years of janitorial, facilities management, or operations management experience preferred
• High School Diploma or GED required

Additional Information / Benefits

• Paid Holidays
• 401K/403b Plan
• Short Term Disability
• Dental Insurance
• Paid Vacation
• Long Term Disability
• Special Incentive Plans
• Paid Sick Days
• Vision Insurance
• Medical Insurance
• Life Insurance