Office Assistant 1

The Department of Corrections, Division of Institutions, is recruiting for multiple Office Assistant1 positions at Anchorage Correctional Center (ACC) in Anchorage, Alaska. What You Will Be Doing: The administrative team at ACC is responsible for a wide range of functions, including reception, security posts, mail handling, and cashier duties. ACC operates as a full‑service correctional facility that processes and houses both sentenced and unsentenced felons and misdemeanants, supporting over 300 staff members and more than 1,000 inmates. Office Assistants play a critical clerical role within the facility and are cross‑trained to perform multiple duties, allowing them to provide support wherever needed. The Benefits of Joining Our Team: This position will learn the full range of duties involving the use of multi‑line phones, screening visits, cash handling, balancing a till, distributing mail, and screening mail. Though an entry‑level position, there is room for growth. Duty hours are Monday through Friday, 8:00 am – 4:30 pm. The Working Environment You Can Expect: The reception areas are located in the lobbies of both buildings at the Anchorage Correctional Complex and regularly interact with the public, law enforcement agencies, and attorneys. The cash window and mail room are situated on the administrative side of the facility in a standard office setting. Who We Are Looking For: We are interested in candidates who possess some or all of the following position‑specific competencies: Customer Service: Works with clients and customers (including the general public, individuals who work in the agency, other agencies, or organizations outside the government) to assess their needs, provide information or assistance, resolve problems, or satisfy expectations; knows about available products and services; is committed to providing quality products and services. Flexibility: Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with uncertainty. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. High school diploma or G.E.D.; or Acceptance in full standing by an accredited college (including concurrent or dual enrollment programs); or A Career Readiness Certificate with ACT WorkKeys® scores of skill level 3 or higher in Graphic Literacy (formerly Locating Information), Applied Math, and Workplace Documents (formerly Reading for Information). Special Note: ACT WorkKeys® skill testing and career readiness certification is available at the Department of Labor and Workforce Development's Alaska Job Centers. “Acceptance in full standing” means acceptance to a post‑secondary program by a college or university and does not require enrollment or participation in the program. Some positions in this class require the incumbent to operate a state vehicle. Such positions require the selected candidate to possess a valid driver’s license and be 18 years of age or older on or before the first day of employment. Documentation Requirements: If selected for an interview, the applicant must provide the following: Resume 3 Professional References Last 3 Performance Evaluations Legal Employment: The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the employee’s responsibility to maintain appropriate documentation to accept or continue employment. The State of Alaska does not function as an employer sponsor. EEO Statement: The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call View phone number on click.appcast.io or 465‑4095 in Juneau or (907) 465‑3412 (TTY) or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811‑0201. The State of Alaska is an equal‑opportunity employer. #J-18808-Ljbffr