Front Desk Guest Service Agent

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Job Posting

DoubleTree Hotel and Suites by the Galleria is looking for people who are passionate about delivering great guest service and enjoy engaging with people. If you have an outgoing personality and previous direct customer service experience submit your to apply!

Required Skills & Abilities:

Two (2) years of direct customer service experience required
Previous hotel front desk experience highly preferred
Previous Hilton Brand experience a plus
Flexible to work AM and PM shifts, mid-shifts, weekends and holidays
Must have the ability to communicate in English, both verbal and written
High comfortability in working with computers
Must be able to stand/walk for at least eight (8) hours
Basic mathematical skills for cash handling purposes

Job Description:

Welcome guests, complete check-in process and explain hotel amenities/offers
Promote hotel services and facilities for revenue opportunities
Respond to guest inquiries and requests in a timely, friendly and efficient manner
Resolve guest complaints and provide solutions to ensure guest satisfaction

Benefits:

Medical, dental and vision insurance
Matching 401k
Free life insurance
Paid time off
Holiday pay
Free lunch
Hotel discount program
Monetary incentive programs

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Front Desk Guest Service Agent in Houston, TX vacancy

Guest Service Agent
...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Immediately greet guests and offer...
Suggested
Daily paid
Full time
Part time
Immediate start
Shift work
The Rittenhouse Hotel
Houston, TX
4 days ago
Guest Service Agent
...Guest Service Agent Opportunity Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager...
Suggested
Daily paid
Full time
Part time
Immediate start
Shift work
Hersha Hospitality Management
Houston, TX
2 days ago
Guest Service Agent
...Marriott Houston Rice University! The Courtyard by Marriott Houston Rice University is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Working at Courtyard Houston Rice University offers numerous benefits...
Suggested
Daily paid
Full time
Local area
Weekend work
Afternoon shift
Commonwealth Hotels
Houston, TX
1 day ago
Front Desk Guest Service Agent
...looking for people who are passionate about delivering great guest service and enjoy engaging with people. If you have an outgoing personality... ...customer service experience required -Previous hotel front desk experience highly preferred -Previous Hilton Brand experience...
Suggested
Flexible hours
Shift work
Weekend work
Crescent Services
Houston, TX
3 days ago
Guest Service Agent
...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and... ...brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales...
Suggested
Daily paid
Full time
Part time
Immediate start
Shift work
HHM Hotels
Houston, TX
28 days ago
Guest Experience Concierge - Front Desk
...Makeready in Houston seeks a Front Desk Associate to warmly welcome guests, assign rooms, and guide them through rates and hotel amenities at check-in. The role emphasizes delivering a personalized experience and maintaining a welcoming atmosphere throughout the stay....
Make Ready USA
Houston, TX
3 days ago
Front Desk Guest Service Representative
...Front Desk Guest Service Representative The Front Desk Guest Service Representative is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position...
Work at office
All shifts
Night shift
Comfort Inn/Red Roof Inn
Houston, TX
2 days ago
Front Desk Guest Service Representative
Red Roof Inn - 15701 Park Ten Place - Responsibilities: Welcome guests with friendly greeting and smile; respond to needs and requests... ...functions; Monitor reservations and room status; update front desk systems; Coordinate with housekeeping on checkouts and room status...
Shift work
Red Roof Inn
Houston, TX
4 days ago
Guest Service Agent
...Guest Service Agent Are you a people person with a passion for hospitality? Every great stay starts... .... You'll be a key part of the Front Office team, helping ensure guests feel... ...and presentation standards across Front Desk and lobby areas. Follow hotel operational...
Temporary work
Local area
Flexible hours
Shift work
Night shift
Day shift
Afternoon shift
sonesta
Houston, TX
1 day ago
Guest Service Agent
$15 per hour
Join to apply for the Guest Service Agent role at Comfort Suites Humble Houston North 5 days ago Be among the first 25 applicants Join to... ...Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will...
Full time
Work at office
Remote work
Work from home
Weekend work
Afternoon shift
Comfort Suites Humble Houston North
Houston, TX
2 days ago
Night Auditor
...the Galleria is looking for an outgoing, self-motivated and guest service-oriented Night Auditor. If you are passionate about hospitality... ...At least one (1) year of previous hotel night audit or hotel front desk experience required. -Flexible to work any overnight shift,...
Flexible hours
Night shift
Crescent Hotels and Resorts
Houston, TX
4 days ago
Night Auditor - Overnight Security
...Audit work. Responsible for the front desk operation during the... ...responsibilities include: registering guests, making reservations,... ...and associates in a friendly, service-oriented manner. Maintain... ...valet laundry, server's and desk agent's paperwork, etc.). Maintain...
Shift work
Night shift
Day shift
Avion Hospitality
Houston, TX
1 day ago
Night Auditor
...The Night Audit Agent plays a critical role in... ...revenue, and preparing the front office for the next day... ...maintaining profitability, guest satisfaction, and... ...Acting as both a Guest Service representative and Manager... ...Prior exposure to front desk operations or auditing...
Full time
Part time
Shift work
Night shift
HM Alpha Hotels
Houston, TX
1 day ago
Night Auditor
...fully integrated approach to hospitality services — all with outstanding client service.... ...next day operations. Also works as a front desk agent during shift as needed. Essential Job... ...generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant...
Local area
Immediate start
Shift work
Night shift
Driftwood Hospitality Management
Houston, TX
1 day ago
Night Auditor
...Houston! The District at Hogg Palace Downtown Houston is seeking a Part-Time Hotel Night Auditor, Overnight Hotel Guest Service Agent, Overnight Hotel Front Desk Clerk, or Overnight Hotel Front Office Agent. About Us: Originally known as Hogg Palace, this 1921...
Part time
Local area
Flexible hours
Night shift
Weekend work
Afternoon shift
Commonwealth Hotels
Houston, TX
2 days ago
Night Auditor
...Overview: The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. Functions will also include nightly accounting and working as a 'Runner' for housekeeping...
Night shift
Day shift
Fairfield Inn by Marriott
Houston, TX
2 days ago
night auditor
...you're a night owl with a knack for numbers and customer service, we want to hear from you! Responsibilities:... ...Reconcile daily revenue reports and ensure accuracy of front desk transactions Manage guest check-ins and check-outs during overnight hours with professionalism...
Night shift
Weekend work
Day shift
Willowchase LLC
Houston, TX
3 days ago
Night Auditor
...creativity and delivering exceptional guest experiences. Who We Are: At the... ...during overnight hours as the Front Desk agents deliver during daytime hours. This individual... ...times Maintain knowledge of all guest services and amenities Ensure all calls are...
Live in
Local area
Immediate start
All shifts
Shift work
Night shift
Hyatt
Houston, TX
5 days ago
Night Auditor Overnight Guest Services
...MOD and serves as the primary liaison to guests and are responsible for welcoming and... ...• Answers inquiries pertaining to hotel services; gives entertainment/restaurant suggestions... ...and guests' accounts. Operates front desk software • Maintains a balanced cash/billing...
Work at office
Flexible hours
Shift work
Night shift
Dalwadi Hospitality Management
Houston, TX
5 days ago
Night Auditor
$17 per hour
...Auditor We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7....so each front desk role is as important as the others. Associates...
Full time
Part time
Shift work
Night shift
Day shift
Afternoon shift
Concord Hospitality
Houston, TX
4 days ago
Night Auditor - Full Time
...50 Department: Rooms Reports To: Front Office Manager/Director of Front Office... ...transactions, handling the front desk duties during the overnight shift, and... ...providing exceptional customer service to hotel guests. Essential Duties and Responsibilities...
Full time
Work at office
Local area
Shift work
Night shift
Dreamscape Hospitality
Houston, TX
1 day ago
Lead Concierge
...Job Description Lead Concierge/Front Desk Supervisor Location: Houston, TX Company... ...Stratton Amenities is seeking a polished, service-oriented Lead Concierge to oversee daily... ...customer service to residents, guests, vendors, and property staff. Serve as...
Hourly pay
Full time
Work at office
Shift work
Weekend work
Afternoon shift
Stratton Amenities
Houston, TX
4 days ago
Front Desk Concierge (Floater)
...Posted on 06/15/2026 Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and... ...provide outstanding service for our residents and guests in our luxury residential high-rise. The ideal...
For contractors
Local area
Flexible hours
Night shift
Strattonamenities
Houston, TX
3 days ago
Patient Experience Concierge
Avenue 360 is seeking a Front Desk Specialist in Houston to be the first point of contact for patients seeking care. You will welcome visitors, collect accurate information, and guide them through the initial steps of their visit, ensuring a smooth, patient-centered experience...
Avenue 360
Houston, TX
5 days ago
Front Desk Concierge
...Job Description Job Description Provide efficient, courteous and quality service to guests according to company standards and procedures. ESSENTIAL FUNCTIONS: 1. Performs front desk responsibilities to include greeting guests, performing guest transactions, answering...
Shift work
Mary Matha Group LLC
Houston, TX
a month ago
Night Auditor
...the Galleria is looking for an outgoing, self-motivated and guest service-oriented Night Auditor. If you are passionate about hospitality... ...At least one (1) year of previous hotel night audit or hotel front desk experience. Flexible to work any overnight shift, including...
Flexible hours
Night shift
The Crescent Hotels Group
Houston, TX
4 days ago
Overnight Guest Services & Revenue Auditor
...DoubleTree by the Galleria location in Houston, TX. The role is guest-service oriented, requiring an outgoing, self-motivated individual... ...security to ensure safety. A background in hotel night audit or front desk is essential, along with English proficiency and #J-18808-...
Night shift
The Crescent Hotels Group
Houston, TX
4 days ago
Hotel Front Desk - Night Auditor
...Job Description Job Description We are seeking a Front Clerk/Night Auditor for our hotel. You will be responsible for delivering outstanding guest service while managing front desk operations. This role ensures that guests receive a warm welcome, smooth check-in/check...
Shift work
Night shift
Sonesta Simply Suites
Houston, TX
a month ago
Night Auditor
Job Title: Night Audit Department: Rooms Supervisor: Front Office Manager, Guest Service Manager, and/or GM Summary The Night Auditor is responsible for overseeing the front desk operations during overnight shifts while ensuring the accuracy of daily financial transactions...
Night shift
Day shift
Early shift
Embassy Suites Houston Downtown
Houston, TX
3 days ago
Overnight Front Desk & Revenue Auditor
...Hospitality Management is seeking an Overnight Front Desk/Accounting Assistant at 621 - Houston... ...auditing Micros reports, updating the guest ledger, and ensuring accurate daily... ...settlements while delivering courteous guest service and maintaining system readiness for the...
Night shift
Driftwood Hospitality Management
Houston, TX
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Front Desk Guest Service Agent. Be the first to apply!