Sr Site Specialist

Senior Site Specialist

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join us in bringing our Mission to life every day by enabling our customers to make the world healthier, cleaner, and safer. We provide our colleagues with the resources and opportunities to grow their careers while helping solve some of the world's toughest scientific challenges.

Location: Oxford area (Milton Park, Oxfordshire, UK) – This is a full-time, on-site position based at a customer laboratory. Candidates should be within a reasonable commuting distance of the Oxford area or be willing to relocate, as regular on-site presence is required.

The Role: Join our collaborative team as a Senior Site Specialist within Unity Lab Services. Working directly at our customer's laboratory in Milton Park, Oxfordshire, you will play a critical role in supporting researchers and scientists by delivering high-quality laboratory support services.

You will be responsible for ensuring the smooth day-to-day operation of laboratory services, including inventory management, laboratory logistics, equipment coordination, and customer support. This role is ideal for someone who enjoys working in a dynamic laboratory environment while providing exceptional service and operational excellence.

Key Responsibilities:

• Provide day-to-day laboratory support to ensure uninterrupted scientific operations.
• Manage laboratory inventory, stock replenishment, and materials management.
• Coordinate laboratory logistics and equipment maintenance activities.
• Deliver outstanding customer service while building strong relationships with laboratory staff.
• Support laboratory safety and compliance by following GMP/GLP standards and site procedures.
• Maintain accurate documentation and inventory records using laboratory management systems.
• Handle chemical inventory and waste management processes where required.
• Collaborate with researchers, scientists, and internal Thermo Fisher teams to continuously improve service delivery.

Requirements:

• Minimum 2 years of experience in a laboratory environment and/or customer service role.
• Degree or background in Biology, Chemistry, or a related scientific discipline preferred.
• Strong proficiency in Microsoft Office, particularly Excel.
• Excellent verbal and written communication skills.
• Experience using inventory management systems and handheld scanners.
• Knowledge of GMP/GLP environments and laboratory safety procedures is preferred.
• Strong analytical, organizational, and problem-solving skills.
• Ability to work independently while maintaining exceptional attention to detail.
• Customer-focused mindset with a professional and collaborative approach.
• Ability to lift, push, and pull 30–40 lbs (14–18 kg) regularly and up to 50 lbs (23 kg) occasionally.
• Ability to stand and walk for extended periods and work in varying laboratory environments.
• Willingness to wear required PPE, including laboratory coats, safety glasses, and safety footwear.
• Flexibility to work overtime when required.
• Valid driving licence may be required for certain activities.
• IATA/DOT certification and bilingual language skills are considered advantageous.
• Experience operating material handling equipment (such as pallet jacks and pushcarts) is beneficial.

Why Join Thermo Fisher Scientific?

At Thermo Fisher Scientific, you'll be part of a global team whose work has a real impact on improving human health and advancing scientific discovery. We offer a collaborative environment, meaningful career development opportunities, and the chance to support world-class research every day.