Guest Experience Director (Raleigh Campus)

At Elevation Church, we look to link arms in ministry with those who are passionate about stepping into their God-given calling. While we're a staff from all different backgrounds and walks of life, our mission is the same - to reach people with the Gospel. We're grounded in scripture and guided by our values, so check out our website ( ( to be sure you're aligned before you step into the application process with us, particularly paying attention to our Beliefs and our Code.

RESPONSIBILITIES

• Assist in the overall leadership of the campus, ensuring all worship experiences are executed with excellence in an effort to make our guests feel seen and known.
• Oversee, care for, and grow volunteer teams, including the Welcome Area, Greeters, Ushers, Campus Safety, Volunteer Headquarters, Operations, and Parking.
• Develop leaders and connect our guests to volunteer teams to promote involvement at a meaningful level.
• Implement the infrastructure of all standard operating systems, cultural expectations, volunteer leadership, and financial viability for the areas you oversee.

MUST-HAVES

• Active participation in a church (we look for a lifestyle of inviting people to church, volunteering, generosity, and prioritizing community)
• High-level networking/relational strengths
• Ability to make sound, critical decisions under pressure 
• A team player with excellent communication skills
• Analytical thinking and problem-solving capability
• Great attention to detail and time-management skills

NICE-TO-HAVES

• Experience working in a non-profit environment or ministry setting
• Ministry training or education

DAY-TO-DAY

• We're a Sunday-Thursday work environment . Monday-Thursday, we're in the office (8:30AM - 5PM); on Sunday, we're supporting the weekend worship experience either directly in our roles or by choosing a weekly serving opportunity at one of our Elevation Church campuses.
• There's a lot to accomplish each week, so we're pretty fast-paced. We're also not afraid to pivot a strategy or project quickly to meet the needs of the weekend - adaptability is a key competence for us.
• Yes, we work hard. But we're good at playing hard, too. We're a creative staff, so there's no shortage of activities around our offices to have some fun !
• You can't help but grow on our staff. You'll be around some incredible people. Professional development opportunities will be all around you , both in structured and unstructured ways.
• We expect you to be disciplined in your spiritual practices - be in your Bible, spend time with the Lord in prayer, meditate on and apply the weekly sermon.
• Bring your full self to every project, conversation, and initiative at hand.

BENEFITS

• Elevation Church pays 100% of every employee's medical benefits for full-time staff
• 403b with 4% match
• Dental & Vision benefits
• Paid time off for life, vacations, and rest
• Elevation Church subsidizes 6 sessions of counseling annually
• Basic Life Insurance for employee, spouse, and child(ren)