Strategy & Operations Associate

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. Strategy & Operations is a high impact, high visibility team whose mission is to drive strategic priorities across the company. We stay focused on the most impactful projects that serve our mission of reinventing business to consumer communication for the mobile age. Our priorities continuously evolve with the company & business landscape. As a Strategy & Operations Associate you will deliver business critical insights using analytics, develop short & long-term strategies, assess new growth opportunities, manage and coordinate large initiatives or investigations, and drive business planning. The role will include delivering insights on business performance, running business reviews, market analysis, competitive landscape assessments, M&A evaluations & integrations. You will engage and partner across analytics, sales, marketing, finance, partnerships, product & more. What You’ll Accomplish Business Performance: drive analytical insights, monitor performance against goals and run business reviews to provide transparency across the executive team, influence both product roadmaps and go-to-market plans by leveraging qualitative and quantitative insights to enhance business performance Strategy: identify, evaluate and help prioritize new growth opportunities, evaluate competitive landscape and develop strategy to address evolutions Operations: run large, complex cross functional projects, support with functional operational projects M&A: identify potentials targets for acquisition, acquire & integrate startups that service our mission Your Expertise BA/BS or MBA from accredited university 3+ years of work experience required; minimum of 2 years at a management consulting firm required Startup experience preferred Preference for candidates living in NYC or SF Lead and influence across multiple levels (incl. C‑suite / VP level executives) and multiple functions of an organization, as well as being a trusted advisor to leadership Strong quantitative and qualitative analytical skills Previous experience managing complex projects with many stakeholders Ability to track and execute multiple simultaneous projects Proven ability to operate effectively in a fast‑paced and ambiguous environment High emotional intelligence Openness and responsiveness to feedback Desire to succeed in a demanding, innovative, and entrepreneurial environment: a highly proactive self‑starter You’ll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work. For US based applicants: The US base salary range for this full‑time position is $100,000 - $125,000 annually + equity + benefits Our salary ranges are determined by role, level and location Even if you don’t meet all requirements, we encourage you to apply. No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. Default to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other’s champions Champion the Customer - Our success is defined by our customers’ success Act Like an Owner - Take responsibility for Attentive’s success Learn more about AWAKE, Attentive’s collective of employee resource groups. At Attentive, we know that our Company’s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. #J-18808-Ljbffr