Lease Remarketing Specialist

# Lease Remarketing Specialist**Location:** Atlanta, GA**Job Type:** Temporary**Company:** TRC Talent Solutions**Salary:** $21.75 - $26.00 Per Hour**Category:** Financial Services## Job Description Apply NowThe Lease Remarketing Specialist plays a vital role in the automotive finance sector, focusing on managing the end-of-term process for vehicle leases. This remote, long-term contract opportunity is with a well-known Fortune 500 company, offering professionals the chance to expand their skills within a highly respected organization. As a Lease Remarketing Specialist, you will be responsible for supporting customers as they approach the end of their lease agreements, ensuring all aspects of the lease maturity process are handled efficiently and in compliance with regulatory guidelines.In this position, you will proactively engage with customers who are nearing the end of their lease term, utilizing your strong communication and customer service abilities to provide guidance on their options and responsibilities. You will analyze account status, monitor scheduled maturities, and develop strategies to minimize risks associated with over-terms and credit exposure. The Lease Remarketing Specialist collaborates closely with management to recommend loss mitigation strategies, contributing to the overall financial health of the organization.Additional responsibilities include conducting thorough reviews of lease-end vehicle inspections to ensure proper billing for excessive wear and use, preparing accurate and timely written correspondence to customers, and managing documentation related to end-of-term fees and follow-up requirements. This role requires a high level of attention to detail, the ability to work within a fast-paced environment, and a commitment to providing high-quality service both through outbound and inbound communication channels.As a valuable member of the remarketing team, you will also be tasked with post-termination outreach to collect outstanding fees and documentation, ensuring all accounts are properly closed in accordance with company policies and relevant legal standards. Responding to customer inquiries professionally and maintaining best-in-class service levels are key expectations for success in this role. The ideal candidate will have a Bachelor’s degree in Finance, Business Management, or a related field, along with prior experience in customer service, call centers, or similar environments. Familiarity with industry regulations such as the Fair Debt Collection Practices Act (FDCPA) will be considered an asset.This distinguished opportunity is perfect for professionals seeking career growth in automotive finance, especially for those who thrive in roles requiring multitasking, initiative, and a strong customer focus. The company’s commitment to excellence creates an environment where team members are encouraged to bring creativity and positive energy to their daily work. With this contract position, you will gain exposure to high-level operations and contribute meaningfully to the organization’s success while developing your own professional skill set.If you are looking for a new challenge in the automotive finance industry and possess the skills and qualifications outlined below, we encourage you to apply for the Lease Remarketing Specialist position today by clicking the job application button. Join a team committed to delivering outstanding customer experiences and supporting your professional growth.Lease Remarketing Specialist - Summary* Remote, long-term contract role supporting a Fortune 500 automotive finance company* Primary focus on managing lease maturity and end-of-term processes* Opportunity to contribute to loss mitigation and account management strategies* Engage directly with customers via phone, email, and written correspondence* Work in a dynamic, fast-paced environment with professional development potentialDuties & Responsibilities* Contact customers approaching lease maturity to discuss end-of-term options and processes* Analyze and manage maturity volume to reduce over-terms and minimize credit and residual value loss* Review lease-end vehicle inspections for compliance and accurate billing of damages* Prepare and send written correspondence, including final liability letters and documentation requests* Ensure vehicles are returned or purchased post-maturity and send demand letters as needed* Follow up with customers post-termination to collect fees and finalize account closure* Respond to customer emails and voicemails professionally and in a timely manner* Handle inbound customer calls regarding end-of-term questions while maintaining service qualitySalary & Benefits* Competitive compensation commensurate with experience and contract terms* Potential for long-term professional growth within a Fortune 500 environment* Remote work flexibilityQualifications & Requirements* Bachelor’s degree in Finance, Business Management, or a related field (required)* Strong multitasking and organizational abilities* Exceptional oral and written communication skills* Proficiency with PC applications, including Windows, Word, Excel, and Access* Experience in customer service, call center, or related roles preferred* Knowledge of FDCPA and related regulations is an advantage* Attention to detail and ability to work in a fast-paced, challenging environmentIdeal Candidate Snapshot* Committed to excellence and delivering high-quality service* Creative, proactive, and positive attitude* Strong phone presence and customer service orientation* Experience in high-volume inbound and outbound communication environments* Ability to adapt to evolving processes and regulatory requirementsOther Relevant Information* Role involves ongoing professional communication with clients and internal teams* Adheres to company policies and legal guidelines throughout the lease maturity process* Great opportunity to work with a respected industry leader and gain valuable automotive finance experience* The company is an Equal Opportunity Employer and encourages all qualified individuals to applyTake the next step in your automotive finance career by applying for the Lease Remarketing Specialist position now. Click the job application button to submit your application and join a team dedicated to excellence and customer satisfaction. #J-18808-Ljbffr