Library Supervisor

Thank you for your interest in working at William Paterson University. William Paterson University is a purpose-driven, proudly diverse community—designated as both a public Hispanic-Serving Institution and Minority-Serving Institution—committed to creating transformative academic, professional, and personal experiences as a powerhouse of progress. We foster a workplace that values growth, flexibility, and community, and we are recognized as a 2024 and 2025 Forbes’ Best Employers by State, 2025 Great College to Work For, and honored with the NJBIZ Empowering Women Award. Our 1,000 dedicated staff members enjoy competitive benefits, a four-day summer workweek, tuition support, and strong opportunities for internal promotion. Situated on a scenic suburban campus just 20 miles from New York City, WP offers a diverse, inclusive environment where your contributions fuel student success, economic and social mobility, and community engagement. Together, we empower our students through intentional, holistic support within flexible, innovative, and inclusive settings—preparing graduates to thrive professionally and personally, and to lead with a commitment to progress in New Jersey and beyond. Job Summary The Evening and Weekends Supervisor position at Cheng Library requires a high degree of independence and initiative as well as temperament suited to providing impeccable service to the library’s’ student, faculty, and community clients. Reporting to the Access Services Librarian, the Evening/Weekend supervisor oversees library operations in the evening and on weekends. The position is also responsible for the overall safety and security of the library building. Major Duties and Responsibilities Supervises the staff of the Lending Services and Periodicals department during scheduled evening and weekend hours and arranges and oversees departmental coverage in the event of illness and other emergencies. Oversees aspects of the integrated library system, staffs the Lending Desk, and maintains borrower files. Aids Library users, including checking materials in and out, collecting fines, responding to inquiries for information in person, by phone, and email, and referring inquiries as needed. Supervises stack maintenance operations and trains personnel to sort, shelve, shelf read, shift, and other related operations. Addresses and resolves user concerns related to library policies, procedures, and services. Monitors and tracks all facility issues in coordination with other Lending Services personnel and maintains an accurate list of issues affecting the building and their specific locations and provides a summary of building conditions on a regular basis. Works closely with daytime student supervisor to train, supervise and monitor department’s student assistants. Serves as liaison to the Bursar’s office and is responsible for department accounting and daily receipts. Oversees various projects such as overdue notices, collection agency, database maintenance. Prepares and maintains statistical reports for the department. Participates in library instruction as needed, teaching information literacy sessions. Other duties as needed and appropriate for the position. Education and Experience Bachelor’s degree Minimum two years of experience in a library or another service-related field Competencies/Skills Required Outstanding communication and interpersonal skills. Demonstrated customer service orientation. Ability to independently perform detailed, accurate work. Good computer skills. Familiarity with library systems and software, including spreadsheet software. Availability for the advertised time schedule. Flexibility to work extra hours on an as-needed basis. Other Information Sunday through Thursday 4pm to 12am (midnight) during the fall and spring semesters. Hours vary during the summer and between semesters. This description indicates the general nature and level of work performed by employees in the above job. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. Starting Salary - AFT Range 24 - $66,067.40 - $75,985.55 This position may be eligible for a comprehensive benefits package, which includes health and dental insurance and retirement plans. To learn more, please visit: BENEFITS FOR PROFESSIONAL STAFF (AFT) William Paterson University is committed to protecting your privacy and will not sell your personal information. EEO Statement William Paterson University is dedicated to providing equal opportunities and equal access to all individuals regardless of race or ethnicity, sex/gender (including pregnancy), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, civil union status, familial status, religion, national origin or citizenship, military service status, or any other category protected by law. William Paterson University does not discriminate on the basis of any category stated above or as prohibited by applicable law. Individuals from historically underrepresented backgrounds are encouraged to apply. For more information, visit University Facts #J-18808-Ljbffr