Restaurant Supervisor

Restaurant Supervisor

The Restaurant Supervisor is responsible for overseeing daily restaurant operations and ensuring an exceptional dining experience for guests in a luxury oceanfront resort environment. This role leads front-of-house team members, maintains the highest standards of service excellence, and supports restaurant management in achieving operational, financial, and guest satisfaction goals. The Restaurant Supervisor serves as a hands-on leader, fostering a positive team culture while ensuring compliance with company standards, safety regulations, and service protocols.

This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our companys mission.

Benefits:

• Health Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• 401(k)
• Complimentary Bus/ Jolly Trolley Bus Passes
• Free Associate Parking
• Free Meal for every shift worked
• Employer Provided Uniforms
• 25% Discount in Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount at Opal Sands

Responsibilities:

• Ensures the highest quality product reaches our guest and meets specifications.
• Conducts daily shift meetings.
• Assists in training new staff members within their department.
• Assists management with motivating, developing, coaching and counseling staff members to ensure the proper level of service is being provided to guests.
• Visits all tables during every guests meal to ensure guest satisfaction and consistent customer service.
• Notifies management of low inventory and recommends new inventory.
• Assists with labor controls and assigning duties to Staff Members.
• Ensures a high standard of service efficiency, sanitation and training.
• Assists management with opening and closing responsibilities and assigning duties to Staff Members, and including overseeing dining room set up and conducting a walk-through of venue.
• Ensures that all productivity and quality standards are maintained.
• Maintains high-level of knowledge regarding the companys products and happenings, and communicates properly to guests; establishes rapport with all guests through name recognition.
• Performs other duties and tasks as assigned or determined by management and moves with a sense of urgency.
• Adheres to responsible alcohol service established by company policy.
• Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
• During state or national emergency situations, managers are responsible for the continued operations of the venue. The venue must remain open in less otherwise instructed by Home Office Management or the local authorities.
• Adheres to all company policies and procedures as established in the Staff Member Handbook.

Qualifications:

• High school degree or GED required.
• Health permit/food safety and Alcohol Awareness.
• One to two years restaurant in a high volume Food and Beverage environment.
• Supervisory or management experience preferred.
• Must be able to work long hours, weekends, evenings, and holidays.
• Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.
• Basic computer skills, Word, Excel, and Outlook preferred.

The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.