Field Manager - for Custom Homes

Job Description

Job Description

Sigma Builders, an innovative luxury custom home builder in Carmel, IN, is seeking a highly motivated and organized Field Manager to support multiple projects across various job sites. This role will serve as a floating Field Manager to our Project Management team while also handling warranty responsibilities, ensuring exceptional service to homeowners and seamless coordination with trades and internal staff.

The ideal candidate is a self-starter with strong communication skills, excellent follow-through, and the ability to interact effectively with team members, subcontractors, and clients. A customer-focused mindset and strong organizational skills are essential.

Job Summary

The Field Manager will assist with day-to-day project coordination on multiple active jobs and support the Warranty Program by managing service requests, 60-day items, and 11 month warranty lists.

Primary Responsibilities

Project Management Support

• Assist Project Managers with coordination across multiple projects.

• Serve as a floating Field Manager to ensure tasks and communication continue seamlessly.

• Help manage schedules, site documentation, trade coordination, and client updates.

• Support in field walkthroughs, punch lists, quality checks, and progress verification.

Warranty Responsibilities

• Respond to homeowner service requests promptly and professionally.

• Conduct in-person assessments as needed to determine required corrective action.

• Perform minor adjustments or repairs when appropriate.

• Complete root-cause analysis and determine trade accountability.

• Manage trades through warranty tasks to successful completion.

• Maintain strong, positive relationships with homeowners throughout the warranty process.

• Approve work and authorize payments within assigned approval limits.

• Communicate effectively with clients, trades, and internal teams, ensuring consistent follow-up.

Required Experience & Skills

• 1–3 years of construction, customer service, warranty, or project coordination experience (or equivalent).

• Strong customer orientation with the ability to adapt to different personalities and situations.

• Basic construction knowledge and ability to perform minor field adjustments.

• Excellent communication and active listening skills.

• Strong organizational abilities with a focus on urgency, accuracy, and follow-through.

• Analytical skills for root-cause evaluation and issue resolution.

• Basic computer proficiency.

• Valid driver’s license with proof of insurance.

• Ability to pass a background check and drug screening.