Unit Assistant - Float Pool - 36hr - Day Shift

Admin Support (Non-Clinical)

Henry Ford Health St. John Hospital

Department: Float Pool

Schedule: 36hrs/wk, 8hr Day Shift, 7:00am-3:30pm

Performs administrative and clerical duties in support of an assigned clinical area.

• Greets patients, visitors, and new admissions.
• Answers general inquiries and schedules patients for appointments. Answers, screens, and routes telephone calls.
• Performs general clerical duties including filing, email correspondence, and mail distribution.
• Creates various reports and documents as assigned.
• Helps patients/residents with basic technology and social media.
• Communicates with patients, families, physicians and other healthcare team members about patient care.
• Performs unit safety checks. Assists with meeting patient needs and escalates as appropriate.
• May assist with meals, pass and collect trays, pass out activities, and transport patients/residents through facility.
• May assist with stocking supplies and keeping unit and patient rooms clean and orderly.
• May maintain staff schedules and timekeeping as assigned

Education/Experience Required:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
• Preferred use of administrative skills in a hospital setting