Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits: License Reimbursement Health insurance Opportunity for advancement Paid time off Training & development Bonus based on performance Company parties Flexible schedule Vision insurance 401(k) matching Dental insurance ABOUT OUR AGENCY: Our agency is built around a young, close-knit team that works hard, supports one another, and enjoys winning together. We make time for team-building events outside of the office and have created an environment where people can enjoy coming to work while still being challenged to grow. As a top 5 financial services agency and top 10 overall production agency in our territory, we’re proud of our consistent track record of success and the opportunities that creates for our team. Professional growth is a major part of our culture. Our agent is deeply committed to mentorship and has helped multiple team members develop their careers, including individuals who have gone on to open successful agencies of their own. Within our office, team members can also advance into leadership positions such as Customer Service Manager or Sales Manager, which come with increased responsibility, career development, and higher base compensation. For high-performing team members, there is also a clear path toward future State Farm agency ownership. We offer retirement benefits with a 3% employer match and cover 50% of employee health, dental, and vision insurance costs. Team members also have quarterly promotional opportunities, strong annual bonus potential, access to external leadership and development training, and support from an in-house business and development coach. If you’re looking for a supportive, high-performing team where your results can lead to greater responsibility, increased earning potential, leadership, and even future agency ownership, we’d love to meet you. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Andrew Baudino - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Generate quotes and present coverage options. Follow up on leads, referrals, and marketing opportunities. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.