Mortgage Web Applications - Client Support
FICS, Inc.
Job Description
Job Description
FICS® is searching for an enthusiastic Web Applications System Support team member to join its FICS Team of employees who support its customers navigate through the online mortgage process.
A System Support team member at FICS is the first in line to provide high-quality web applications system support, to help disentangle the mortgage process for our clients. Each communication directly affects the efficiency of our customers’ operations and their success.
System Support team members communicate with customers via phone calls and email in a fast-paced environment, train FICS customers to use the FICS software, perform FICS product webinars and conference presentations , and are the first in line in the collaborative process of testing the FICS software for quality assurance.
Requirements
What you bring:
- Ability to convey patience and understanding to customers in person, over the phone and via e-mail.
- Technical acuity and interest in maintaining, troubleshooting, and improving web applications for optimized functionality and a prime user experience.
- A solid understanding of web application support best practices such as, how to prioritize issues, find and use strategies for gathering issue data, and by responding to customers in a prompt manner.
- Knowledge of testing web applications for quality and ease of use.
- Basic understanding of the most popular browsers and using an analytical approach in crafting testing scenarios.
- Exceptional verbal and written communication skills .
- Excellent interpersonal and presentation skills , as well as an eagerness to learn.
- Ability to manage multiple tasks, priorities, and deadlines without supervision.
- Valid Texas Driver License and Vehicle Liability Insurance
Benefits
FICS ® puts its Family of Customers first and continues to uphold its longstanding record of providing significant competitive advantages to its nationwide customer base for 40 years and counting .
Find out what it’s like to be an FICS® Family member at our Life at FICS page: fics.com/about-us/life-at-fics/
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Mortgage Web Applications - Client Support in Addison, TX vacancy
$100.1k - $204.49k
...PNC is seeking a Corporate Banking Client Interface Application Manager to lead the support, stability, modernization, and... ...2• IBM MQ• NDM / Connect:Direct• Web Services (SOAP/REST APIs)• CA7 Scheduling... ...Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act)...WebMortgageFull timeTemporary workPart timeWork experience placementWork at officeAfternoon shift$123k - $161k
...design, develop, test, implement, and support software solutions throughout the application lifecycle. You will collaborate... ...practices, and developing new web-based solutions.THE EXPERIENCE YOU... ...judgment.Financial services or mortgage industry experience, particularly...WebMortgageFull timeWork at officeRemote work- ...a Cloud Infrastructure Engineer to support both infrastructure and application development teams working on a large... ..., Cloud Composer, Vault, and web hosting Maintain and extend Azure DevOps... ...Exposure to financial services or mortgage/loan servicing domain and associated...WebMortgageRemote workFlexible hours
GrabJobs
Plano, TX21 hours ago - ...Automation solution for our clients. Corporate Attorney - State and... ...units, with a focus on supporting Tyler’s State & Federal group... ...Our Citizen Engagement mobile applications empower residents to communicate... ...conversations. QA Analyst – Web Accessibility Tyler Technology...WebContract workSummer workInternshipSummer internshipWork at officeLocal areaImmediate start
Tyler Technologies
Plano, TX2 days ago - ...Ingestion and Data products that allow client to improve quality, velocity and... ...data assets for both Operational Applications and Analytical needs. This position supports this goal with strong experience... ....• Experience or knowledge of web architecture, (Javascript, SOAP/...WebWork experience placementLocal area
- ...environments.Provide Support for M365 services, including... ...existing templates & web partsCreate new Teams... ...of Enterprise Applications, Security and ComplianceFamiliarity... .... Serving clients nationwide, Western Alliance... ...as well as AmeriHome Mortgage, a Western Alliance...WebMortgageFull time
- ...Commercial Loan Servicing Software System Support Team Member FICS is searching for an... ...through the servicing side of a commercial mortgage. A System Support team member at FICS is... ...the commercial mortgage process for our clients. Each communication directly affects the...Mortgage
FICS
Addison, TX21 hours ago - ...will provide first level technical support for Quest Diagnostics external and internal client connectivity software and... ...telecommunications protocols, INTRANET/INTERNET WEB, WAN, LAN, MAN. Supervising and... ...and Client owned)All application support of the productConnectivity...WebRemote workShift work
- ...business functions in support of the firm’s business... ...stability of software applications and systemsLeads evaluation... ...building SOAP/RESTful Web Services, MVC, and... ...as well as lending, mortgages, credit cards, payments... ...solutions to better serve our clients and customers.Full...WebMortgage
$86.25k - $158.13k
...developing, enhancing, and supporting enterprise Microsoft 3... ...and maintainable M365 applications, automations,... ...SharePoint customizations, web parts, extensions,... ...standards.• Develop modern client-side solutions using... ...Fair Enforcement for Mortgage Licensing Act of 2008...WebMortgageFull timeTemporary workPart timeWork experience placementWork at office- ...expertise and hands‑on engineering support across Lending technology... ...deployments across Lending applications. Support observability, monitoring... ...Bancorporation. Serving clients nationwide, Western Alliance... ...heritage, as well as AmeriHome Mortgage, a Western Alliance Bank...MortgageFull time
$112k - $228.8k
...to delivery• Ability to support after hour releases as... ...initiatives. May participate in client facing activities. As... ....Preferred SkillsAgile Web Development, Business... ...individual performance.Application WindowGenerally, this... ...Fair Enforcement for Mortgage Licensing Act of 2008 (...WebMortgageFull timeTemporary workPart timeWork experience placementWork at office- ...business functions in support of the firm’s business... ...stability of software applications and systemsLeads evaluation... ...(e.g., Lightning Web Components (LWC), Aura... ...banking as well as lending, mortgages, credit cards,... ...solutions to better serve our clients and customers.Full...WebMortgage
- ...or more projects.• Develop design of application, provide regular support/guidance to project teams on complex... ...case and presentation) for prospective client/Dell Account executives.• Interact... ...designing and developing n-tier desktop and web-based applications.• At least 2 - 4...Web
- ...strong experience in developing J2EE based web application using server technologies including... ...including requirements gathering through client interaction, Design, Documentation,... ...maintenance, application / production support and release management.Knowledge of available...WebPermanent employmentFull timeH1b
- ...Summary : Underwrites residential mortgage loan applications according to agency, investor,... ...aspects of the loan application and supporting documentation to make prudent credit... ...services company, dedicated to helping our clients, communities and associates unlock their...MortgageWork at office
First Horizon Bank
Plano, TX1 day ago - ...business functions in support of the firm’s business... ...influence the product design, application functionality, and... ...as Jest, Selenium, Web driver IO, React... ...banking as well as lending, mortgages, credit cards,... ...solutions to better serve our clients and customers.Full...WebMortgageFor contractors
- ...strong experience in developing J2EE based web application using server technologies including... ...including requirements gathering through client interaction, Design, Documentation,... ...Testing, Configuration and Production Support• Excellent Analytical skills to understand...WebPermanent employmentFull timeH1b
- ...Sets up ACH recurring draft requests. Assists borrowers with web registration. Contacts borrowers with early‑stage delinquency to... ...High school diploma or equivalent, required. Minimum of 3‑5 years mortgage banking experience with a strong understanding of loan servicing...WebMortgagePermanent employmentTemporary work
- ...growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the... ...: An Sr. Associate with professional experience to support operations for a web-based suite of applications.-A minimum of 2 years combined experience in...WebFor contractorsShift work
- ...business functions in support of the firm’s business... ...artifacts for complex applications while being accountable... ...integrating RESTful web services in mobile applicationsStrong... ...as well as lending, mortgages, credit cards,... ...to better serve our clients and customers.Full...WebMortgage
$100k - $126.5k
...around the world. CRA advises clients on economic and financial... ...s Forensic Services practice supports companies’ commitment to integrity... ...with legal, marketing, web, and engineering stakeholders... ...limited to):Build full-stack applications that support cloud data collection...WebWork at officeWork from home3 days per week- ...market presence and our ability to help our clients stay a step ahead of the competition.... ...and education to users on the use of applications.- Write SQL queries to generate reports... ...Analysis.- Post-production/Operations Support.- Web-based application Support.- Direct corporate...WebFor contractors
- ...provided Facilitate software application design discussions, and document... ...programs, documentation, and support frameworks to ensure a smooth... ...development of REST APIs, Web services• Knowledge of Application... ...and consulting. We enable clients in more than 50 countries to...WebFull timeTemporary workRelocation
- ...net worth and ultra high net worth client relationships Provides deposit and... ...employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.... ...benefits programs are designed to support the individual needs of our employees...WebMortgageWork at office
Fifth Third Bank, N.A.
Dallas, TX4 days ago - The Client Delivery Executive is accountable for:· Management of Service Delivery Quality to all Business Unit clients.·... ...Technology Services related to IT Infrastructure Management, Applications services, IT support, and Service Management is required.· 12+ years of...Contract work
$121.87k - $150.55k
...business workflows in the mortgage lending space. As part... ...for managing and supporting the organization's IT infrastructure or applications. You'll identify development... ...modern, responsive web applications using frameworks... .... Serving clients nationwide, Western Alliance...WebMortgageFull timeBank staff- ...tailored to the needs of individual clients utilizing expertise in customer experience & CRM, application development & integration, production support & quality assurance, and data analytics... ...building and consuming REST and SOAP web services. Proficient with MuleSoft...Web
CG Infinity, Inc.
Dallas, TX2 days ago - ...resilient solutions across web, mobile, API, and... ...Define and evolve scalable application architecture, APIs,... ...standards that support secure, resilient, and... ...Bancorporation. Serving clients nationwide, Western Alliance... ...as well as AmeriHome Mortgage, a Western Alliance...WebMortgageFull time
$170k - $233k
...responsible for building and supporting enterprise applications and services. Provides... ...similar field. Experience in the Mortgage industry preferred. Minimum... ...using C#, developing web services, SQL database development, and developing client server and enterprise level...WebMortgage
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Mortgage Web Applications - Client Support. Be the first to apply!
Related searches