Business Manager

Partner with leaders to manage strategic planning cycles, priorities, objectives, roadmaps, OKRs, and execution plans Facilitate leadership meetings, performance reviews, strategic priority discussions, and cross-functional planning Anticipate business needs, identify risks and opportunities, and recommend solutions Support enterprise-wide planning, governance, scorecard reviews, performance reporting, and strategic change efforts Align priorities, facilitate business reviews, and connect people, information, and processes across functions Support organizational effectiveness initiatives, including restructuring, operational improvements, vendor transitions, employee engagement, and team effectiveness Build relationships across the BCBSA system and drive internal execution of new initiatives Coordinate monthly and quarterly business reviews, performance discussions, and leadership reporting Develop executive dashboards, scorecards, metrics, and performance indicators Create executive-ready presentations, briefings, communications, and business updates Support financial planning, forecasting, business cases, budgets, workforce planning, headcount management, and capacity planning Evaluate operational, financial, and strategic tradeoffs and recommend actions Drive process improvement and modernization using technology, data, automation, and AI-enabled tools Requirements Bachelor’s degree in Business Administration, Healthcare Administration, Finance, Operations, or a related field; or an equivalent combination of education and experience Five years of experience developing, implementing, supporting, or improving strategic programs, business processes, or operational initiatives through program management, project management, change management, business operations, or a combination of these areas Strong business acumen and ability to operate effectively in a fast-paced, highly matrixed environment Proven ability to partner with leaders, advance business priorities, and coordinate cross-functional initiatives while navigating ambiguity and competing priorities Aptitude for identifying process-improvement opportunities and leveraging technology, automation, and AI to improve efficiency, innovation, and business outcomes Ability to thrive in ambiguous situations and independently solve complex, undefined problems Customer-focused mindset relating business operations to improving the experience for members and providers Core Competencies Demonstrates expertise in strategic planning, performance management, and cross-functional collaboration, with a strong focus on process improvement and leveraging technology for operational efficiency. Proven ability to develop executive-level communications and facilitate leadership discussions to drive organizational effectiveness. Highest-signal resume keywords Strategic Planning Program Management Change Management Process Improvement Financial Planning ATS Optimization Keywords Hard Skills Business Process Improvement Performance Reporting Operational Initiatives Forecasting Capacity Planning Metrics Development Executive Dashboards OKRs Governance Business Cases Soft Skills Business Acumen Cross-Functional Collaboration Problem Solving Customer Focus Relationship Building Industry Keywords Healthcare Administration Business Administration Finance Operations Organizational Effectiveness Tools & Technologies AI-Enabled Tools Automation Data Analysis Performance Indicators Executive Presentations #J-18808-Ljbffr Jobtailor