Mobile Service Technician
Walterboro Ford
Mobile Service Technician
Location: Walterboro, SC Schedule: Monday–Friday (No nights or Sundays) Pay: Competitive hourly + productivity incentives Benefits: Health, dental, vision, 401(k), paid vacation, training & certification
Walterboro Ford is expanding our Ford Mobile Service program and we're looking for a motivated, reliable Mobile Service Technician to join our team. This role delivers dealership-quality maintenance and light repair services directly to customers at their home or workplace.
If you enjoy independence, customer interaction, and working with the latest Ford technology — this is a unique opportunity to grow with a fast-expanding service model.
What You'll Do:
- Perform scheduled maintenance at customer locations
- Operate a fully equipped Ford Mobile Service van
- Deliver a top-tier customer experience
- Communicate clearly with customers and the service team
- Represent the Walterboro Ford brand in the community
What We're Looking For:
- Automotive technician experience (Ford experience preferred)
- Valid driver's license & clean driving record
- Strong work ethic and customer-first mindset
- Ability to work independently and stay organized
Apply today and help us redefine service convenience in the Lowcountry.
Qualifications:
- Automotive technician experience required
- Ford certifications preferred (or willingness to obtain)
- Valid driver's license with acceptable driving record
- Ability to lift up to 50 lbs and work outdoors as needed
- Strong time management and organizational skills
Compensation & Growth:
- Competitive hourly rate (based on experience)
- Productivity or per-RO incentives (optional)
- Factory training and certification opportunities
- Growth path into Senior Technician, Shop Technician, or Mobile Service Lead
Position Summary:
The Ford Mobile Service Technician provides dealership-quality maintenance and light repair services at off-site customer locations using a fully equipped Ford Mobile Service vehicle. This position plays a critical role in customer satisfaction, retention, and brand trust by delivering professional, efficient, and friendly service outside the traditional shop environment.
Key Responsibilities:
Mobile Service Operations
Perform routine maintenance including:
- Oil & filter changes
- Tire rotations
- Brake service (light)
- Batteries
- Filters
- Recalls and software updates
- Safely operate and maintain the Mobile Service van and equipment
- Follow all Ford repair procedures and safety standards
- Accurately document all repair orders, inspections, and services performed
Customer Experience
- Greet customers professionally and explain services clearly
- Provide transparent recommendations without pressure
- Answer customer questions and build trust in the Ford brand
- Ensure work areas remain clean and respectful of customer property
Communication & Coordination
- Coordinate daily routes and schedules with the Mobile Service Coordinator
- Communicate service findings and follow-up needs to advisors
- Notify management of additional repair opportunities discovered onsite
Vehicle & Inventory Management
- Maintain proper parts inventory on the Mobile Service vehicle
- Report supply needs and restock as required
- Keep the Mobile Service van clean, organized, and inspection-ready
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