Resident Director

Job Summary

Resident Director is a live-in member of the University Housing team and is responsible for all aspects of the housing and residence life program in their assigned area. Oversees administration, including training and supervision of staff, programming oversight, policy enforcement, student development, and on-call responsibilities.

FGCU is building a culture of curiosity, commitment and collaboration. We value employees who successfully work with others and drive positive change through critical thinking and decisive action. If you thrive in an environment of innovation, accountability and mutual respect, you will find a good home here.

Job Description

Typical duties may include but are not limited to:

• Establishes and facilitates a community environment within the assigned residence hall to promote and enhance students' educational, social and personal development.
• Supervises and develops a team of Resident Assistants, depending on the residential area, and Residence Life Team Assistant.
• Participates in recruiting, hiring, training, and evaluating Residents Assistants, Residence Life Team Assistants, Desk Assistants, and full-time staff members.
• Implements and facilitates the residential curriculum for their specific area. Ensures that learning outcomes are met and reports assessment outcomes back to the department. Designs programs and activities to promote student development and academic success.
• Addresses facilities issues that compromise the health and safety of the residents. Monitors and maintains facility issues within the community in collaboration with the Facilities team.
• Interprets and enforces the Student Code of Conduct and all administrative policies and procedures. Acts as an administrative hearing officer for cases involving alleged student conduct.
• Responds to crisis and emergency situations in accordance to established procedures. Conducts follow-up and utilizes campus and community resources to address situations.
• Assists with housing and residence life student engagement, including creating direct connections with students, following up on students of concern and proactively addressing roommate conflicts.
• Facilitate and lead staff meetings and one-on-one meetings with Resident Assistants and other residential student leaders.
• Coordinate and support operational functions such as front desk operations, key distribution and collection, damage assessment, reporting and billing, maintenance requests, and building opening and closing. Assists in providing tours of the residential areas.
• Advises Area Council and other student organizations. Cultivates, coordinates, and assists in the development of student leadership and responsibility through programming and direct involvement with students.
• Serves on an on-call rotation to ensure the safety and welfare of residential students.
• Provides good stewardship and fiscal management to all budgets for assigned areas or committees.
• Participates in department and university committees as needed. Represents the department in university wide events and to a variety of different constituents.

Other Duties:

• Other job-related duties as assigned.

Additional Job Description

Required Qualifications:

• This position requires either five years of directly related full-time experience or, as an alternative, a Bachelor's degree from an accredited institution in an appropriate area of specialization and one year of full-time experience directly related to the job functions.
• Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Preferred Qualifications:

• Master's degree from an accredited institution in an appropriate area of specialization.

Knowledge, Skills & Abilities:

• Proven ability to think strategically and approach challenges with creativity.
• Demonstrated track record of reliability, meeting goals, and holding oneself accountable.
• Strong interpersonal skills and experience working effectively across teams.
• Knowledge of student development theory, techniques and research.
• Knowledge of and ability to manage a student residential area of approximately 400-600 students.
• Knowledge of the fundamental aspects of college student intellectual, emotional, and social development.
• Knowledge of campus resources used to support the residential program and individual students.
• Knowledge of the fundamental indicators of student mental health concerns, substance abuse, and domestic violence.
• Excellent interpersonal and teamwork skills.
• Excellent organizational skills.
• Ability to thrive in an organization that values the diversity of its student body and workforce and actively promotes an equitable environment.
• Ability to communicate effectively in both verbal and written form.
• Ability to exercise sound judgment in making decisions.
• Ability to assume responsibility, work independently, and take initiative.
• Ability to work effectively and positively in an environment characterized by change.
• Ability to train and supervise others.
• Ability to react quickly and calmly in emergencies.
• Ability to live and work on campus in order to respond to the needs of the department 24 hours per day.
• Proficiency in Microsoft Office (Word, Excel, and Outlook).

Institutional Values & Behavioral Expectation

In this role, the successful candidate will be expected to:

• Seek out new approaches to improve outcomes; remain open for feedback and new ideas.
• Lead with integrity; consistently produce high-quality work; persevere to overcome obstacles to meet deadlines and achieve deliverables.
• Share information and insights thoughtfully; build partnerships across departments; communicate respectfully; support colleagues to achieve common goals.

Pay Grade 13

FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.