Construction Defect Examiner

Senior Construction Defect Claims Examiner The Senior Construction Defect Claims Examiner independently handles complex, high-exposure construction defect claims from initial notice through resolution. The role includes coverage analysis, strategic claim planning, litigation management, and settlement negotiations involving multiple parties and counsel. The examiner collaborates with defense attorneys, insureds, experts, and internal stakeholders to control claim costs and ensure compliance with policy terms and regulatory requirements. Benefits Health, Dental & Vision plans (HSA & PPO options) 401(k) with company match + financial advisor access Tuition reimbursement & student loan assistance Paid parental leave Counseling and mental wellness support Flexible work and in-office schedules Responsibilities Handle a caseload of construction defect claims, ensuring thorough investigation, coverage analysis, and liability determination. Communicate effectively with claimants, attorneys, and vendors to assess damages and manage claim resolution. Develop litigation strategies and collaborate with defense attorneys to drive cost‑effective claim outcomes. Conduct settlement negotiations, evaluate liens, and identify fraud indicators. Ensure compliance with state statutes, client guidelines, and company best practices. Attend mediations, trials, and client meetings as necessary. Provide mentorship to other adjusters and assist management with projects as needed. Maintain accurate reserves and process timely payments in accordance with statutory requirements. Prepare detailed reports on serious claims and large loss exposures. Maintain appropriate claim documentation and adhere to reporting guidelines. Required Education & Experience 4-year degree from an accredited institution. 8+ years of experience in claims adjusting, with a focus on construction defect or related specialty claims. Prefer designations such as AIC, SCLA, CPCU, etc. 5-7 years' experience with multi‑state responsibilities is a plus. Experience with Excess and Surplus lines is a plus. Resident adjuster’s license in home state (if applicable). Non‑resident adjuster’s license where required in the state where ACIC does business. Required Skills Knowledge of Commercial General Liability claims; coverage evaluation; claims investigation, loss assessment, evaluation and reserves; financial analyses; insurance regulations; negotiation and settlement of high‑complexity claims; and other skills including a focus on customers, decision making, results orientation, spoken communication, adaptability, relationship building, listening, mentoring, training, business correspondence, accurate work, project and vendor management, and core application/spreadsheet use. Knowledge of and adherence to state laws and regulations governing the handling of casualty and construction defect claims. Knowledge of the litigation process and procedures. Strong negotiation and litigation management skills. Excellent written and verbal communication abilities. Proven ability to work independently and manage a complex caseload. Strong organizational and time management skills. Proficiency in claims processing systems and industry software. Mental Requirements Ability to define problems, collect data, establish facts, and draw valid conclusions; ability to interpret an extensive variety of instructions in written or diagram form; reasoning required for problems involving a few variables in standard situations. Physical Requirements The employee must routinely use hands to handle controls, talk, and hear; frequently sit and reach with hands and arms; occasionally stand and walk; lift and/or move up to 25 pounds, sometimes as much as 50 pounds. Work Environment The environment is primarily indoors with a moderate noise level. Normal office environment; non‑standard hours based on project and system support needs. Travel 20% #J-18808-Ljbffr Strickland Insurance Group