Business Operations Manager

Job Description

Job Description

Location: Sarasota, FL
Schedule: Full-Time, In Person | 40 Hours/Week | Monday–Friday
Hours: 8:00 AM–5:00 PM EST

About the Role

We are looking for a highly organized, tech-savvy, proactive Business Operations Assistant to help manage the day-to-day operations of a fast-paced business brokerage company.

This is a hands-on execution role for someone who thrives on managing multiple moving pieces, solving problems, learning new technology quickly, and making sure tasks actually get completed.

You will work closely with leadership, agents, and our internal team to keep operations moving, leads properly assigned and followed up with, marketing initiatives executed, systems organized, and deals progressing toward closing.

The ideal candidate is someone who can see what needs to be done, figure out how to do it, and get it done without needing to be micromanaged.

Key Responsibilities

Daily Operations & Team Management

• Manage and coordinate daily business operations
• Keep team members and agents on task and accountable
• Schedule meetings, calls, appointments, and other activities
• Coordinate calendars and manage changing priorities
• Help ensure agents have what they need to successfully work their leads and close deals
• Track outstanding tasks and follow up to ensure completion
• Identify operational bottlenecks and find solutions
• Assist leadership with business development initiatives
• Manage multiple projects and priorities simultaneously

Lead Management & CRM

• Manage incoming leads and ensure they are properly distributed to agents
• Monitor lead assignment and follow-up
• Maintain accurate and organized CRM records
• Help ensure leads move through the appropriate stages of the sales process
• Track lead activity and identify opportunities for improved conversion
• Assist agents with CRM questions and troubleshooting
• Maintain clean, accurate, and up-to-date customer and prospect information

Marketing & Lead Generation

• Assist with lead generation campaigns and marketing initiatives
• Create and post advertisements through Meta Business Suite
• Manage social media and marketing content as needed
• Assist with campaign organization, scheduling, and tracking
• Monitor marketing activity and help identify what is producing results
• Assist with developing new lead-generation opportunities
• Coordinate marketing tasks across multiple platforms

Technology & AI

• Be highly comfortable working with technology and learning new software
• Use AI tools to improve efficiency, organization, communication, and business processes
• Help identify opportunities to automate repetitive tasks
• Work with various CRM, marketing, scheduling, communication, and business systems
• Troubleshoot basic technology and workflow issues
• Learn new platforms quickly and become the internal resource for those systems
• Help the company continually improve its technology and operational processes

Budget & Administrative Management

• Assist with tracking business expenses and budgets
• Maintain accurate records and spreadsheets
• Monitor recurring expenses and operational costs
• Help leadership track spending and identify discrepancies
• Assist with administrative and organizational projects

What We're Looking For

The ideal candidate is:

• Extremely organized and detail-oriented
• A quick learner who enjoys figuring things out
• Highly comfortable with technology and new software
• Experienced with AI tools and AI-powered workflows
• A strong problem solver who can find solutions independently
• Able to manage many moving pieces at once
• Excellent at following through and bringing projects to completion
• Comfortable working in a fast-paced environment
• Proactive rather than reactive
• Able to prioritize tasks without constant direction
• Strong communicator
• Comfortable working with salespeople and keeping a team accountable
• Detail-oriented with strong follow-up skills
• Business-minded and interested in improving how a company operates
• Someone who takes ownership rather than saying, "That's not my job"

Technology Experience

Strong experience with the following is preferred:

• Microsoft Office / Microsoft 365
• Google Workspace
• CRM systems
• Meta Business Suite
• Social media platforms
• AI tools such as ChatGPT and other AI platforms
• Scheduling and calendar platforms
• Spreadsheets and reporting
• Marketing and lead-generation platforms

You do not need to know every system we use on day one. We are looking for someone who learns technology extremely quickly and can figure things out.

The Person We're Looking For

This position is ideal for someone who is naturally the person who says:

"I'll figure it out."

You should enjoy taking a complicated situation with multiple moving pieces and turning it into an organized, completed result.

You will play an important role in helping our team and agents succeed, generating and managing opportunities, keeping operations organized, and ultimately helping move more deals toward closing.

This is not a passive administrative position. We need someone who is hands-on, driven, technologically advanced, organized, resourceful, and focused on results.

Success in This Role Looks Like:

• Leads are distributed quickly and correctly
• CRM information is accurate and organized
• Agents know what they need to do and have the tools to do it
• Marketing and lead-generation tasks are consistently executed
• Schedules and priorities are organized
• Problems are identified and solved quickly
• Projects don't sit unfinished
• Technology is used to make the business more efficient
• Budgets and expenses are tracked accurately
• Leadership can rely on you to take ownership
• The team is operating efficiently and moving deals forward

Position Details

Position: Business Operations Assistant
Employment: Full-Time
Location: Sarasota, Florida — In Person Only
Schedule: Monday–Friday, 40 hours per week
Hours: 8:00 AM–5:00 PM EST

If you are a high-energy, highly organized, technology-driven problem solver who loves getting things done , we want to hear from you.