Inside Sales Representative (West Chester)

Summary :

Oversee customer accounts while actively pursuing new sales opportunities within your designated area.

Essential Duties and Responsibilities:

• Promote and sell the Company’s products and services to assigned customers and to new customers in assigned territory.
• Advocate and communicate customer priorities with internal stakeholders while balancing company goals and objectives.
• Grow territory sales through the identification, development, and engagement of prospective customers within assigned territory that align with the products and services offered
• Maintain and oversee a business development pipeline report, ensuring that internal stakeholders stay informed about the requirements needed to assist new customers.
• Prepare and communicate price quotations for new and existing business while ensuring margins are within company approved guidelines.
• Collaborate with internal stakeholders to lead all technical, quality, and service issues related to assigned customers.
• Provide customers with the support necessary to ensure they can maximize utilization of company products and services.
• Manage and respond to new inquiries from assigned territory in a timely manner.
• Support company's sales and marketing efforts in general. This may require assisting and supporting other customers’ specific efforts and business objectives from time to time.
• Occasionally attend and represent the company at trade shows as assigned.
• Take an active role and follow ISO procedures, which cover bidding, quoting, design, reviewing contracts, entering orders, and ensuring customer satisfaction. Document all procedures in an acceptable and accessible format.
• Perform other projects and duties as assigned.

Qualifications/Competency:

• Outstanding relationship building skills.
• Excellent negotiation, analytical, and communication skills.
• Solid understanding of business goals and aptitude for strategic thinking.
• High degree of personal and professional ethics, integrity, and responsibility.
• Demonstrates flexibility and is open to change in a rapidly evolving environment.
• Consistently demonstrates initiative, and willing and able to take on responsibility.
• Able to work well with cross-functional colleagues to establish a working relationship of trust and rapport with colleagues at all levels.
• Thrives in a fast paced, results-driven, highly accountable environment.

Education and/or Experience:

• Bachelor’s degree or equivalent required.
• 3-5 years of sales experience required.
• Filtration industry experience a plus.