Financial Operations Manager / Market Center Administrator

Keller Williams Realty Portland Central Portland, OR | Full-Time | In Office Reports to: CEO + GM About Keller Williams Realty Portland Central Keller Williams Realty Portland Central is a high-energy real estate brokerage serving approximately 200+/- real estate agents across Oregon and Washington. We are a growth-minded, agent-focused company built around leadership, accountability, training, culture, and financial strength. Our office is fast-moving, people-oriented, and deeply committed to helping real estate professionals build bigger businesses. We are now hiring a Market Center Administrator , also known as an MCA , to serve as the financial and operational heartbeat of our company. This person operates similar as a CFO role. This is not a quiet back-office bookkeeping job where you disappear behind a spreadsheet for eight hours. Yes, we need someone who loves clean books, accurate numbers, organized systems, and deadlines. But we also need someone who brings warmth, energy, humor, and leadership into the room. In other words: you should be able to reconcile accounts, protect owner profit, solve problems quickly, and still make people feel glad they walked into the office. The Role The MCA is a key leadership role inside Keller Williams Realty Portland Central. You will work directly with the CEO and help manage the financial health, operational rhythm, and cultural experience of the brokerage. Your primary responsibility is to increase and protect owner profit by ensuring the financials are accurate, accounts receivable and accounts payable are handled properly, agent billing is clean, deadlines are met, and leadership has clear visibility into the numbers. You will also serve as a cultural ambassador for the company. Our agents should experience you as organized, helpful, upbeat, professional, and solutions-oriented. The right person is structured, fast, detail-oriented, financially responsible, and comfortable being part of a people-heavy environment. What You’ll Own is Financial Operations You will be responsible for making sure the financial engine of the brokerage runs cleanly and accurately. Managing accounts receivable and accounts payable Processing agent billings, payments, and financial records accurately Maintaining clean bookkeeping and accounting systems Completing weekly financial reviews and soft closes Preparing timely and accurate month-end close information Monitoring income, expenses, cash flow, and profitability Supporting leadership with financial reporting and decision-making Ensuring transactions are properly recorded and tracked Managing vendor payments, office expenses, and purchasing Protecting the company’s financial standards, timelines, and systems Operations & Systems You will help create and maintain the systems that allow a 200-agent brokerage to run smoothly. Keeping operational processes organized and documented Helping improve workflows for staff, agents, vendors, and leadership Maintaining clean communication between finance, operations, leadership, and agents Supporting office systems, technology, supplies, and administrative processes Identifying problems early and bringing solutions quickly Helping the CEO and leadership team stay informed with accurate numbers and updates Culture & Agent Experience This role is also about people. You will be interacting with agents, staff, vendors, and leadership regularly. We need someone who understands that financial accuracy and great customer service are not separate things. Serving as a positive, professional presence in the office Helping agents feel supported, respected, and informed Communicating clearly and calmly when solving billing or financial questions Protecting the culture of the office through professionalism, warmth, and follow-through Being a trusted resource for agents and staff Bringing energy, levity, and solutions to a fast-paced environment Who We’re Looking For The ideal candidate is someone who loves structure, accuracy, and accountability, but also enjoys working with people. You may be a great fit if you are: Highly organized and detail-oriented Strong with bookkeeping, accounting, AR/AP, reconciliations, and financial reporting Fast at solving problems without creating drama Comfortable managing many moving parts at once Energized by a busy office environment Positive, approachable, and professional Able to communicate financial information clearly to non-financial people Protective of deadlines, standards, and company money Comfortable holding people accountable while still being kind Someone who enjoys building systems and improving processes Fun, upbeat, and able to bring a little lightness into a serious role We want someone who can say, “I’ve got it handled,” and then actually have it handled. This Role Is Probably Not for You If… You dislike details, deadlines, or financial accountability You need a quiet, isolated work environment every day You avoid direct communication You get overwhelmed when several people need help at once You prefer loose systems over clear processes You are uncomfortable being held accountable to financial accuracy You believe “close enough” is acceptable when it comes to accounting We are a fun office, but the numbers are not a suggestion. Experience & Qualifications Preferred qualifications: 2+ years of bookkeeping, accounting, financial administration, or operations experience Experience with accounts receivable and accounts payable Experience with financial reporting, reconciliations, and month-end close processes Real estate, brokerage, property management, or professional services experience is helpful but not required Strong technology skills and ability to learn new systems quickly Strong written and verbal communication skills High school diploma required; college degree preferred but not required Prior leadership, office management, or administrative management experience is a plus Key Traits for Success This person should be: Structured Accurate Fast-moving Positive Financially sharp Trustworthy Proactive Systems-minded People-oriented Calm under pressure Comfortable working directly with the CEO You do not need to be the loudest person in the room. You do need to be the person who knows where the numbers are, what needs to happen next, and how to keep the room moving forward. Compensation Compensation will be based on experience and fit. Package may include: Competitive base salary Performance-based bonus opportunities Paid time off Professional development Opportunity to grow with a leading Keller Williams brokerage Schedule This is a full-time, in-office leadership and operations role based at Keller Williams Realty Portland Central . Pay: From $70,000.00 per year Benefits: Dental insurance Health insurance Paid time off Vision insurance Work Location: In person #J-18808-Ljbffr Socket.dev