Director Revenue Cycle Automation Analytics Quality

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

The Director of Revenue Cycle Automation, Analytics, Epic Training & Quality provides strategic leadership for enterprise revenue cycle automation, performance analytics, Epic system training, and staff quality monitoring programs. *** This role partners closely with Revenue Cycle Operations leadership to identify and evaluate automation opportunities, develop business cases and ROI analyses, and lead the design and deployment of automation solutions across the end-to-end revenue cycle. The Director maintains accountability for the full automation lifecycle, including ongoing monitoring to ensure performance, stability, and expected financial outcomes. *** In addition, this role oversees enterprise Epic-specific training and revenue cycle orientation, as well as centralized staff quality monitoring programs that assess adherence to standard operating procedures. The Director ensures alignment across analytics, automation, training, and quality to drive operational efficiency, standardization, and improved financial performance.

BENEFITS

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:PPO medical plan, available day one at no cost for full-time employee-only coverage100% coverage for preventive healthcare-no copayPaid Time Off, available day oneRetirement Programs through the Teacher Retirement System of Texas (TRS)Paid Parental Leave BenefitWellness programsTuition ReimbursementPublic Service Loan Forgiveness (PSLF) Qualified EmployerLearn more about these and other UTSW employee benefits!EXPERIENCE AND EDUCATIONRequiredEducationBachelor's Degree in Finance, Business, or a related field Experience7 years or more of progressively responsible experience in revenue cycle, analytics, automation, or related functions, including leadership experience. Demonstrated experience with Epic Revenue Cycle modules and UiPath or comparable RPA platforms. Strong knowledge of end-to-end revenue cycle operations. PreferredEducationMaster's Degree in Business, Healthcare Administration, or a related field Experience Experience with AI-driven automation or advanced analytics tools. Experience leading enterprise training, QA, or performance improvement programs. Epic revenue Cycle certification or Epic build experience. JOB DUTIESAutomation Strategy, ROI, and GovernancePartner with Revenue Cycle Operations to identify, prioritize, and evaluate automation opportunitiesLead development of ROI models and business cases to support investment decisionsEstablish and maintain governance processes for automation intake, prioritization, and executionAutomation Development & Lifecycle ManagementLead design, development, and deployment of automation solutions across the revenue cycleOversee teams responsible for: Robotic Process Automation (UiPath)Agentic / AI-enabled automation solutionsEnsure solutions align with Epic workflows and operational processesOwn end-to-end automation lifecycle (intake > ROI > build > deploy > monitor)Monitor performance of deployed automation to ensure stability, efficiency, and ROI realizationRevenue Cycle AnalyticsOversee analytics team responsible for reporting and performance insightsSupport automation prioritization, ROI modeling, and performance tracking through data analysisEnsure delivery of actionable insights across key revenue cycle metricsEpic Training & Revenue Cycle OrientationLead enterprise Epic-specific training programs for all revenue cycle staffOversee: Role-based Epic trainingSystem updates and upgrade educationProvide standardized revenue cycle orientation for new staffEnsure alignment between Epic workflows, automation processes, and standard operating proceduresStaff Quality Monitoring (QA)Lead enterprise staff quality monitoring program evaluating adherence to SOPsEstablish QA methodologies, scoring frameworks, and reporting processesIdentify performance trends, errors, and variation across revenue cycle staffPartner with operations to address performance gaps and reinforce standardizationUtilize QA findings to inform: Automation opportunitiesTraining prioritiesProcess improvementsIntegration & Continuous ImprovementAlign analytics, QA findings, automation initiatives, and training programsDrive continuous improvement to enhance: Operational efficiencyAccuracy and qualityFinancial performanceLeadership & Team ManagementDirectly oversee: Manager, Revenue Cycle AnalyticsManager, Epic Training & Staff Quality MonitoringAutomation Development Team (RPA/AI developers and analysts)Provide leadership, coaching, and performance managementBuild high-performing teams focused on innovation, data, and continuous improvementSECURITY AND EEO STATEMENTSecurityThis position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.EEO UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.Brand: 10084Job ID: 957492Employment Type: Full-timeJob Area: Professional & ExecutivePosted Date: 13/07/2026