Customer Service Representative - State Farm Agent Team Member

Responsive Recruiter

Benefits: License reimbursement, bonus based on performance, competitive salary, flexible schedule, health insurance, opportunity for advancement, paid time off, training & development

About Our Agency

With more than 40 years in business, our agency is proud to continue a legacy built on trust, service, and lasting relationships. As a third-generation State Farm agent, I bring deep-rooted experience and a strong commitment to helping our community protect what matters most. Our dedicated team of seven shares that same passion, providing personalized service and expert guidance to every customer we serve. As a Clemson native and active Rotary Club member, community involvement is at the heart of what we do. We take pride in supporting local initiatives and building meaningful connections both inside and outside the office. If you're looking for a workplace where tradition meets opportunity—and where you can grow alongside a supportive, experienced team—this could be the perfect place for you.

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Lewis Patterson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $45,000.00 - $60,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Clemson, SC and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.