Patient Consultant

AlphaOmega Wellness is seeking a high-caliber Ketamine Patient Consultant to serve as the first point of contact for individuals seeking life-changing treatment . This role is not traditional sales. Our consultants function as First Responders for people actively seeking help for treatment-resistant depression, anxiety, PTSD, and suicidal ideation. You will speak with individuals who are searching for answers and guide them through the consultation process for IV ketamine therapy , helping them take the first step toward treatment. We are building a professional, mission-driven patient access team , and we reward individuals who take ownership of their work and care deeply about helping people. What You'll Do Conduct consultations with prospective ketamine therapy patients Educate individuals on treatment protocols, safety standards, and program expectations Guide patients through the treatment decision process Help qualified patients begin care with AlphaOmega Wellness Respond promptly to new patient inquiries Maintain professional and compassionate communication with individuals seeking help Document patient interactions and follow-up tasks within the CRM Participate in team training and ongoing development Conduct follow-up communication with prospective patients Schedule Schedules may vary based on clinic operations and patient demand. Compensation Performance Bonuses Compensation is designed to reward performance and patient impact . Paid Time Off 5 PTO days after 6 months 10 PTO days after 1 year 15 PTO days after 2+ years PTO does not roll over and is subject to approval. Paid Holidays Independence Day Christmas Day Additional Time Off What We Are Looking For Compassionate and professional in patient conversations Highly organized and disciplined with follow-up Comfortable guiding individuals through important decisions Coachable and committed to personal development Motivated to succeed in a performance-driven environment Experience in consultative sales, healthcare sales, patient coordination, or high-ticket services is strongly preferred. AlphaOmega Wellness specializes in IV Ketamine Therapy for treatment-resistant depression, anxiety, PTSD, and suicidal ideation . Our clinic operates with structured safety protocols, medical oversight, and a commitment to patient-centered care . We are building a professional patient access team dedicated to expanding access to life-changing treatment . Apply If You Want To Be part of a mission-driven healthcare organization Help people access treatment that can change their lives Grow with a rapidly expanding clinic Work alongside a team committed to excellence Please send your resume and cover letter to: #J-18808-Ljbffr AlphaOmega Wellness