Restaurant Manager at Shorty's Waterfront
Ritual House
Job Description
Job Description
Benefits:
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Bonus based on performance
Full-Time | Salaried Management Position JOIN THE ENERGY. LEAD THE FLOOR. GROW WITH US. Shorty’s Waterfront is looking for an experienced, energetic, and hospitality-driven Floor Manager to join our management team! If you LOVE people, great energy, amazing food, music, sports, and creating memorable guest experiences, this could be the opportunity for you. Shorty’s isn’t just a restaurant and bar—it’s an experience. We bring together great food, cold drinks, sports, entertainment, family, friends, and FUN in a high-energy, fast-paced environment. With 30+ TVs, DJs on game days, special events, large parties, and an exciting atmosphere, there’s always something happening at Shorty’s. We’re also just minutes from Pittsburgh’s major stadiums, making game days some of our biggest and most exciting shifts! As our Floor Manager, you’ll be right in the middle of the action—leading your team, connecting with guests, driving service standards, and making sure every shift delivers the experience our guests expect. WHAT WE’RE LOOKING FOR
- 3+ years of restaurant, bar, hospitality, or leadership experience
- Previous restaurant management, floor management, or comparable FOH leadership experience
- A hands-on leader who LOVES being on the floor and working with people
- Experience leading servers, bartenders, hosts, bussers, and support staff
- Strong understanding of guest service, restaurant operations, labor management, and sales
- Ability to thrive in a high-volume, fast-paced environment
- Strong business acumen and problem-solving skills
- Ability to remain calm, organized, and effective during high-volume shifts
- A leader who can motivate, coach, develop, and hold a team accountable
- Passion for hospitality and creating memorable guest experiences
- Positive attitude, professional presence, and GREAT energy
- Ability to work nights, weekends, holidays, game days, and special events
- Must be 21+
- Lead our FOH team and create a positive, energetic, and accountable culture
- Run successful shifts from opening through closing
- Be visible and engaged with your team and guests—we lead from the floor, not the office
- Coach, train, develop, motivate, and retain great team members
- Lead servers, bartenders, hosts, bussers, and support staff
- Deliver outstanding hospitality through consistent guest interaction and table touches
- Resolve guest concerns quickly, professionally, and with hospitality
- Manage labor throughout each shift based on business volume
- Monitor service standards, ticket times, cleanliness, and overall guest experience
- Ensure opening, closing, side work, cash-handling, comp, and void procedures are followed
- Assist with hiring, onboarding, and training new team members
- Help execute game days, DJs, entertainment, large parties, and special events
- Drive sales through great service, team engagement, and strong floor presence
- Work closely with our culinary and management teams to create a seamless guest experience
- Maintain a clean, safe, organized, and welcoming restaurant
- LEAD BY EXAMPLE every single shift
- Competitive pay
- Great benefits
- Bonus opportunities
- Health, dental, and vision benefits
- Paid time off
- Employee food and entertainment perks
- Career growth and advancement opportunities
- High-energy, team-focused work environment
- Opportunity to grow with an expanding hospitality company
- Shorty’s Waterfront – West Homestead
- Shorty’s North Shore
- SugarBird
- North Plaza
- HighBall
- Palm Palm
- Ritual House
Come be part of the Shorty’s family! Shorty’s is proudly part of Legacy Hospitality Partners.
Vacancy posted 18 days ago
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