Trust Operations Specialist I - Owensboro, KY

Trust Operations Specialist I

*Position is not eligible for remote work.

The Trust Operations Specialist I will be responsible for operational support for a fast-growing wealth management department.

Essential functions, duties and responsibilities include, but are not limited to:

• Contribution Processing: Process various contributions, including retirement, dividend & interest payments, ACH receipts, new account transfers, and various checks received.
• Distribution Processing: Process various distributions, including customer requests, IRA and retirement distributions, bill paying, ACH distributions and various check disbursements.
• Security Processing: Processes various securities and cash-related transactions, including setting up securities, managing trade executions and settlements, handling dividend/interest postings, and researching and posting capital structure changes in securities.
• Data Management: Ensuring accuracy of data input and output, researching and resolving problems, and potentially contacting clients.
• Account Maintenance and Reconciliation: Maintains trust accounts, reconciles balances with custodians, and performs daily balancing.
• Risk Management: Manages risks associated with unmatched transactions and problem solving.
• Works with Portfolio Managers, Trust Officer, Administrative Assistant, and customers to process and complete customer requests.
• Balances daily work items and department accounts.
• Performs general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
• Files and retrieves corporate documents, records, and reports.
• Opens, sorts, and distributes incoming correspondence, including faxes and email.

Education, experience and qualifications:

Education: Required/Preferred Education Level: Required High School or GED Preferred Associate Degree Degree in finance, business, accounting, or related field preferred.

Years of Experience: Minimum Comments: 1 One (1) year of experience in banking, financial services support, or related field preferred.

License / Certification: Required/Preferred License / Certification Description.

Additional Qualifications: Computer competency required; experience with Microsoft Word, Excel, and Outlook preferred.

Core competencies:

• Strong attention to detail, accuracy, problem-solving and Microsoft Office skills
• Excellent verbal, written and interpersonal communication skills
• Ability to work independently, proactively, and innovatively with a strong customer service focus

Working conditions:

Indoors, environmentally controlled. Usual office working conditions. The noise level in the work environment is typical of most office environments with telephones, personal interruptions, and background noises.

Travel requirements: No travel required Never or Rarely.

Mandatory vacation: Position requires incumbents to be off work for a minimum of five consecutive business days.

Physical requirements:

• Sitting (remaining in a seated position) Constantly
• Standing (remaining on one's feet in an upright position without moving about) Occasionally
• Walking (moving about on one's feet) Occasionally
• Lifting (raising or lowering an object from one level to another) Never or Rarely
• Carrying (transporting an object, usually by holding it in the hands or arms or on the shoulder) Never or Rarely
• Pushing/Pulling (exerting force upon an object so that the object moves away or toward the force) Never or Rarely
• Reaching (extending hand(s) and arm(s) in any direction, such as overhead, below waist, forward or lateral) Never or Rarely
• Keyboarding (entering text or data using computer keyboard or 10-key numeric keyboard) Constantly
• Pinching/Gripping (seizing, holding, grasping, turning or otherwise working with the hand(s) or fingers) Occasionally
• Stooping (bending downward and forward by bending spine at the waist) Never or Rarely
• Squatting/Crouching (bending body downward and forward by bending legs and spine) Never or Rarely
• Kneeling (bending legs at knees to come to rest on knee(s)) Never or Rarely
• Crawling (moving about on hand and knees or hands and feet) Never or Rarely
• Climbing (ascending or descending ladders, stairs, ramps) Never or Rarely
• Speaking (expressing or exchanging ideas by means of the spoken word to impart oral information to customers and to convey detailed spoken instructions accurately, loudly, or quickly) Frequently
• Hearing (the ability to hear, understand, and distinguish speech, either in person or telephonically) Frequently
• Near Visual Acuity (clarity of vision at approximately 20 inches or less) Constantly
• Far Visual Acuity (clarity of vision at approximately 20 feet or more) Occasionally