Fulfillment Solutions Engineer, M&A

High-Powered Fulfillment Solutions Engineer

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

We're looking for a high-powered Fulfillment Solutions Engineer to join our M&A Integration team. This role is focused on the critical financial and operational analysis required to successfully integrate a newly acquired company's customers. You will be responsible for understanding an acquired company's fulfillment operations, translating them into a scalable solution on Stord's platform, and developing the pricing strategies that are essential for retaining and expanding this new customer base. Your work provides the core analysis that powers the M&A team's integration strategy and ensures its financial success. This role reports to the Senior Manager of M&A Integration.

What You'll Do:

• Perform Fulfillment Diligence: Lead deep-dive assessments of acquired companies' fulfillment operations by partnering with internal and external stakeholders to understand operational workflows, system dependencies, and technical requirements.
• Analyze Cost Structures & Unit Economics: Break down and evaluate the full cost structure of fulfillment solutions across customers and workflows. Build detailed financial models that capture labor, automation, transportation, and systems components to enable accurate benchmarking and integration into Stord's operating framework.
• Develop Pricing Standardization Strategy: Translate operational and financial analysis into a scalable pricing framework for acquired customers. This structure will support consistent decisioning, accelerate renewal cycles, and drive margin optimization across the integrated portfolio.
• Design Integrated Fulfillment Solutions: Architect the fulfillment component of end-to-end integration solutions based on diligence and modeling insights. Partner with software and parcel solutions teams to combine inputs into a unified internal and external pro forma that supports system migration decisions.
• Support Implementation & Migration Execution: Collaborate closely with the M&A Implementations team to ensure successful execution of system migrations. Provide detailed solution documentation, assumptions, and operational context to enable smooth transition and delivery.

Basic Qualifications:

• Bachelor's degree in Industrial Engineering, Supply Chain Management, Business, or a related field.
• 2+ years of experience in solutions engineering, industrial engineering, pricing, supply chain consulting, or a related function.
• Strong understanding of fulfillment operations, warehousing, automation, and material flow optimization.
• Proven ability to build financial and operational models supporting complex decision-making.
• Strong communication skills with experience presenting to executive stakeholders and external customers.
• Ability to manage multiple high-complexity projects in a fast-paced, cross-functional environment.
• Advanced proficiency in Excel and working knowledge of SQL, Power BI, or similar analytical tools.

Bonus Points:

• Experience working with 3PLs, fulfillment networks, or parcel shipping solutions.
• Prior experience in a startup or high-growth environment with evolving processes and ambiguity.
• Exposure to Go-To-Market (GTM) strategy and cross-functional collaboration in a commercial, sales, or customer-facing environment.