Bartender

Bartender Position

Responsible for providing fast, friendly and courteous service to customers while taking and serving beverage orders.

• Greets customers and presents beverage menus.
• Makes recommendations and answers all related inquiries from guests.
• Checks identification of customers to verify they are of legal drinking age before serving any alcoholic beverage.
• Takes orders from serving staff or directly from customers, and records drink orders accurately into register system.
• Prepares and serves alcoholic and non-alcoholic drinks in accordance with standard recipes.
• Peels, slices and pits fruit for garnishing drinks.
• Mixes and garnishes cocktails according to standard specs.
• Upsells drink and snack items to customers.
• Responds promptly to requests from customers in a polite and professional fashion.
• Attempts to limit problems related to customers' excessive drinking by following established procedures.
• Process transactions using the POS system; prepares checks for customers, processes customer payments.
• Balances the cash register at the start and close of each shift, by turning monies into the vault.
• Ensures cleanliness of the glasses, bar equipment, and working areas.
• Arranges glasses and bottles into attractive and functional displays.
• Learns on-going promotions and is able to explain the promotions to customers.
• Complies with all health, safety and hygiene standards and policies.
• Monitors inventory and restocks the bar as needed.
• Performs other duties as assigned.

Education and Experience:

• High School Diploma/GED or equivalent required.
• Current ABLE Commission Liquor license required.
• One year beverage server and/or bartending experience required.
• Must possess basic math skills to give change, and calculate tickets.

Knowledge, Skills and Abilities:

• Ability to present change correctly and a knowledge of guest charge procedures.
• Knowledge and experience mixing drinks.
• Must be familiar with serving and setting up beverage servers.
• Ability to effectively present information and respond to questions from group of managers, clients, customers and general public.
• Ability to work with mathematical concepts such as fractions, percentages, ratios and proportions to practical situations.
• Ability to define problems, establish facts and draw valid conclusions to identify the proper management person to correct problem guests or employees.
• Basic analytical and deductive reasoning ability.
• Must have superior interpersonal relations and customer service skills.
• Understand and comply with all Company and departmental rules and regulations, policies and procedures.
• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Ability to read, write and communicate verbally in English.

Working Conditions and Physical Environment:

• Able to stand for extended periods of time.
• Able to see and read a computer screen and printed material with or without vision aids.
• Hear and understand speech at normal levels, outdoors and on the telephone.
• Speak in audible tones so that others may understand clearly.
• Physical agility to bend, stoop, sit on the floor, climb stairs/ladders, work in small spaces, walk, reach and lift up to 25 pounds regularly.
• Requires occasional heavy physical work; pushing, or pulling required of objects up to 75 pounds.
• Work involves almost constant exposure to elements, such as extreme temperatures, fumes, smoke, and/or loud noises.
• Physical work is a primary part (more than 70%) of job.