Sales & Support Representative

Job Description

Job Description

Job Description

Ingram Content Group (ICG ) is seeking a Sales & Support Representative  to join the Consortium Book Sales & Distribution team in our Minneapolis office.  This individual provides a high level of sales support to the Consortium National Accounts Sales and cross-brand Special Sales and International Sales teams, accounts and award-winning independent publishers. This is a great opportunity for someone passionate about books and interested in sales to join a collaborative and dynamic team. 

Ingram Content Group (“Ingram”)connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.

Required Qualifications:

• High School Diploma or GED
• 2 years of sales and/or customer service experience
• 1 year experience working with MS Excel, including using formulas, v-lookups and pivot tables

OR

• Bachelor’s Degree
• 1 year experience working with MS Excel, including using formulas, vlookups and pivot tables

Preferred Qualifications:

• Knowledge of Microsoft Office suite of products including Excel, Outlook and PowerPoint
• Knowledge of organization, operating procedures and policies of the company
• Knowledge of metadata
• Time management, prioritization and organization skills
• Attention to detail critical
• Ability to analyze challenges and collaborate on or create solutions

Key Responsibilities:

• Supports national account reps for sales calls by creating title lists, preparing materials for sales presentations and tracking drops ins.
• Supports Ingram Wholesale, Barnes & Noble, Amazon.com, and AWBC account managers.
• Supports cross-brand Gift & Special Sales, Mass Merch and International sales teams, coordinating with publishers and account managers.
• Supports digital merchandising planning with title list preparation and organization.
• Liaises with client services teams to ensure sell-in materials are available for sales calls.
• Provides administrative support to VP, Sales including sales reporting on a routine basis.

Hiring Salary Range: $20.06 - $24.64. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Casual Dress Code & Flexible Schedules (per team)

Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EOE- Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English  
• EEO Poster in Spanish