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Entry-Level Remote Service Desk Analyst

Advocate Health Care

Oak Brook, IL
  • Remote job

Advocate Health Care in Oak Brook, IL is seeking a Service Desk Analyst to provide initial technical support to customers, troubleshoot basic hardware and software issues, printers, and network status, and document incidents in the tracking system. The role emphasizes delivering an excellent customer experience and escalating complex problems when needed. Responsibilities include gathering information, simulating issues, maintaining ticketing records, and providing tips to customers while #J-18808-Ljbffr Advocate Health Care

Vacancy posted 2 days ago
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