Named Account Manager

About the roleCygna Labs is seeking an experienced Named Account Manager to own and grow a portfolio of assigned strategic accounts, including a number of Fortune 100 customers.Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.As the primary commercial owner of these relationships, you will be responsible for revenue growth, account expansion, and retention across our full portfolio of DDI, security, and compliance solutions. The role combines renewal and retention work with the identification of new revenue opportunities inside accounts we already serve. This position reports to the Senior Director of Sales.About Cygna LabsCygna Labs is an industry leading cybersecurity company and one of the top three global DDI vendors. Our DNS, DHCP, and IP address management products support the network infrastructure of some of the largest organizations in the world, alongside our security and compliance solutions. Customers rely on Cygna Labs to detect and mitigate data security threats, maintain compliance, and optimize IT productivity.What you will doOwn revenue, expansion, and retention targets across an assigned portfolio of named accountsDevelop and execute strategic account plans that map customer priorities to Cygna Labs DDI, security, and compliance solutionsLead renewal and contract negotiation processes, securing terms that meet customer needs while protecting recurring revenueBuild relationships across network and security teams, IT leadership, and executive stakeholders within each accountIdentify upsell opportunities within your accounts and refer cross sell opportunities to the Account Executive teamMaintain accurate records of account activity, pipeline, and forecast in CRM, and deliver reliable forecasts to sales leadershipServe as the voice of the customer internally, contributing feedback that informs product roadmap and service decisionsMonitor industry trends and competitor activity to guide account strategyParticipate in quarterly business reviews, strategic planning sessions, and industry eventsWhat you bringRequiredFive or more years in B2B technology sales or strategic account managementA track record of exceeding sales targets and growing revenue within an assigned base of named or enterprise accountsExperience selling networking, infrastructure, cybersecurity, or SaaS solutionsConsultative sales skills across discovery, value positioning, objection handling, negotiation, and closingExperience managing sales cycles involving technical evaluators, IT leadership, and executive stakeholdersStrong account planning, pipeline management, and forecasting disciplineExcellent verbal, written, and presentation communication skillsExperience with Salesforce or a comparable CRM platformAbility to work independently in a remote environment, with strong time management and organizationA bachelor's degree is preferred but not required, and equivalent professional experience countsNice to haveFamiliarity with DDI, DNS, DHCP, or IPAMExperience with competitive displacement in technical accountsBilingual or multilingual, or prior international sales experienceExperience with outreach and data enrichment toolsSuccess in this role requires a willingness to invest time in learning Cygna Labs proprietary solutions, including our technical differentiators and product capabilities, and the ability to translate complex technical concepts into clear business value for both technical and non technical audiences.This role is remote within the United States, with occasional travel to customer sites, Cygna Labs offices, and industry events.Note to search firms and staffing agenciesThis is an internal search and we are not accepting agency submissions. Unsolicited resumes sent without a signed agreement and a written request from Cygna Labs HR will not create any fee obligation.Equal opportunityCygna Labs is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and provide equal opportunities for growth and advancement. xhyhwjd We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.