IT Business Analyst

Genesis10 is currently seeking an Internal Cloud Technical Writer for a hybrid position with a Global Financial Institution located in Chandler, AZ. This is a 12+ month contract opportunity.

This role is responsible for the development and maintenance of authoritative technical documentation for Internal Cloud Platform architectures, services, APIs, and operational processes. The ideal candidate will be accountable for ensuring documentation enables safe consumption, operational consistency, and effective onboarding for application and operations teams. They will own documentation standards, structure, and lifecycle management.

Responsibilities:

• Produce architecture guides, service descriptions, operational runbooks, onboarding materials, and API documentation
• Align documentation to platform tooling, automation workflows, and release standards
• Collaborate directly with engineers, architects, and SREs to capture accurate technical content

Requirements:

• 3-5 years of experience producing technical documentation for infrastructure, platforms, or developer facing services
• Proven ability to document architectures, APIs, automation workflows, operational runbooks, and onboarding guides
• Working knowledge of Linux, cloud infrastructure concepts, virtualization, and DevOps terminology
• Experience collaborating directly with engineers, architects, and SREs to capture accurate technical content
• Position is hybrid and requires 3 days onsite per week

Desired skills:

• Technical Writing or Information Architecture certification
• 5-7+ years documenting cloud platforms, PaaS, or internal developer platforms
• Familiarity with Terraform, CI/CD pipelines, VMware, or platform automation concepts
• Experience documenting self-service infrastructure or developer experiences

Pay range: $43.56 - $51.56 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.