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Assistant General Manager

$65k - $75k

Dockside Pub

Job Description

Job Description

JOB DESCRIPTION

Assistant General Manager (AGM) — Dockside Pub (Swampscott, MA)

Location: Swampscott, MA

Job Type: Full-Time

Pay: $65-75,000/salary , depending on experience

Schedule: Nights & weekends required ( Friday evening and Saturday evening availability strongly preferred )

Dockside Pub is a small, busy, full-service neighborhood restaurant (60–80 seats) focused on great food, great drinks, and genuine hospitality. We’re hiring a hands-on Assistant General Manager to help lead daily operations, run excellent shifts, coach the team, and uphold standards.

What You’ll Do
  • Lead shifts on the floor: set pace, support the bar and dining room, and deliver standout hospitality
  • Coach FOH staff in real time (servers, bartenders, hosts, support) on steps of service, urgency, and teamwork
  • Execute strong opening/closing routines, side work, cleanliness, and organization every shift
  • Handle guest issues and service recovery professionally and quickly
  • Support the GM with training, scheduling coverage, and team accountability
  • Follow and enforce cash handling, POS accuracy, and comps/voids/discount policies
  • Assist with inventory organization/spot checks, receiving, and vendor follow-up as needed
  • Maintain compliance with MA safety, sanitation, and responsible alcohol service standards
What We’re Looking For
  • 2+ years of restaurant leadership experience (AGM/shift manager/strong supervisor)
  • Confident floor leader who stays calm under pressure and drives urgency
  • Strong communication, reliability, and a guest-first mindset
  • Comfortable with POS systems, basic shift reporting, and team coaching
  • TIPS certification preferred (or willingness to obtain)
Why Dockside
  • Competitive hourly pay based on experience
  • A leadership role with real responsibility and room to grow
  • A tight, community-focused restaurant where your presence matters

How to Apply: Reply with your resume and a short note about your leadership experience and availability (especially nights/weekends).

REQUIREMENTS

ABOUT THE COMPANY

We are a family owned sea pub, thank you for checking us out!

Vacancy posted a month ago
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