Assistant General Manager

$65k - $75k

Dockside Pub

Swampscott, MA

Job Description

JOB DESCRIPTION

Assistant General Manager (AGM) — Dockside Pub (Swampscott, MA)

Location: Swampscott, MA

Job Type: Full-Time

Pay: $65-75,000/salary , depending on experience

Schedule: Nights & weekends required ( Friday evening and Saturday evening availability strongly preferred )

Dockside Pub is a small, busy, full-service neighborhood restaurant (60–80 seats) focused on great food, great drinks, and genuine hospitality. We’re hiring a hands-on Assistant General Manager to help lead daily operations, run excellent shifts, coach the team, and uphold standards.

What You’ll Do

Lead shifts on the floor: set pace, support the bar and dining room, and deliver standout hospitality
Coach FOH staff in real time (servers, bartenders, hosts, support) on steps of service, urgency, and teamwork
Execute strong opening/closing routines, side work, cleanliness, and organization every shift
Handle guest issues and service recovery professionally and quickly
Support the GM with training, scheduling coverage, and team accountability
Follow and enforce cash handling, POS accuracy, and comps/voids/discount policies
Assist with inventory organization/spot checks, receiving, and vendor follow-up as needed
Maintain compliance with MA safety, sanitation, and responsible alcohol service standards

What We’re Looking For

2+ years of restaurant leadership experience (AGM/shift manager/strong supervisor)
Confident floor leader who stays calm under pressure and drives urgency
Strong communication, reliability, and a guest-first mindset
Comfortable with POS systems, basic shift reporting, and team coaching
TIPS certification preferred (or willingness to obtain)

Why Dockside

Competitive hourly pay based on experience
A leadership role with real responsibility and room to grow
A tight, community-focused restaurant where your presence matters

How to Apply: Reply with your resume and a short note about your leadership experience and availability (especially nights/weekends).

REQUIREMENTS

ABOUT THE COMPANY

We are a family owned sea pub, thank you for checking us out!

Apply

Vacancy posted 2 days ago

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