Guest Experience Specialist
$9 - $11 per hourGrit & Grind Cafe
We're Hiring: Guest Experience Specialist
Location: Grit & Grind Cafe Phenix City, AL
Schedule: Morning Shifts Available
Do you love great food, fast service, and Southern hospitality with a twist? We're not your average brunch spot we're building something new. Grit & Grind Cafe is a Modern Hospitality model: that means faster ordering, team-based tips, and full-service vibes without the drag.
We're looking for Guest Experience Specialists the face of the cafe. You'll work the register, help craft cold brews, handle online orders, and make sure every guest leaves happier than they came.
What You'll Do:
- Greet guests and take orders with confidence and care
- Control dining room experience, refill drinks, and check on guests
- Make drip coffee, cold brew, and specialty espresso drinks
- Handle pickup and third-party orders with accuracy and a smile
- Keep the counter, coffee bar, and register area clean and stocked
- Recommend your favorite menu items like a pro
Pay & Perks:
- $9$11/hr base pay + tips
- Full tip pool shared across all positions
- Discounted food, coffee, and desserts
- Flexible scheduling
We're Looking For:
- Great energy and real people skills
- Ability to move fast, work clean, and stay calm
- Someone who shows up on time and in a good mood
- Barista experience is a plus, but we'll train the right attitude
Available Shifts:
- Mornings (6:00 AM 3:00 PM)
- Weekend availability is required!
Skills & Attributes:
- Friendly, outgoing, and able to create a welcoming vibe
- Comfortable working in a fast-paced environment especially during rushes
- Willing to learn coffee and drink prep (experience a plus, but not required)
- Detail-oriented when packaging orders and calling out names
- Team-minded willing to help wherever needed: register, bar, cleaning, etc.
- Stays calm under pressure and adapts quickly to changes in flow
Bonus Points (Preferred but not required):
- Prior experience in a barista, cashier, or counter service role
- Familiarity with Toast POS, DoorDash order handling
- Interest in coffee, hospitality, or restaurant work as a long-term career
Vacancy posted 3 days ago
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