IT Support Technician

prosource.it is a global IT Managed Service provider working with Medium to Enterprise level, global clients and looking for a Systems Integration Technician who is interested in joining a global, enterprise level team who are delivering technical solutions to our internal business partners to drive processes and meet business requirements.

We understand that we need exceptional talent to accomplish our mission - therefore we place great emphasis on the people component of IT, and we strive constantly to attract, develop, and retain the best people. We cultivate an ethos and environment within which our people are focused, nurtured, and continually challenged to develop and improve their competencies in a fun and rewarding culture.

RESPONSIBILITIES:

Assembling and testing all manufactured products prior to being shipped to the customer

Participating in continual training and development

Completing daily reports to indicate goods that have been shipped and to identify late orders

Reading and following basic diagrams, drawings, specifications, bills of material, and instructions to accurately assemble components into finished products

Assisting other Assemblers when required

Performing work in accordance with quality standards and safety procedures

Maintaining a safe, clean, and organized workspace or assembly station

Unit testing and quality assurance

Flash and verify firmware on production units

Document ID and assign units to field locations

Requirements

Basic understanding of IOT wireless networking

Proficient with Python

Basic understanding of C

Proficient using configuration files

Proficient using Redis

Proficient with Docker/Podman

Proficient at problem solving technical system (determining where issues are originating from)

Professional documentation skills for bug reporting and process documentation

AWS Dynamo, IoT, Kinesis and Lambdas experience

Comfortable working with data dumps to help find flaws or error in a system

Comfortable diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software

Benefits

To all our fulltime staff members, we provide an exceptional benefits package, including medical, dental, vision, long term disability, short term disability, 401k contribution, paid holidays, and PTO.

EMPLOYMENT DETAILS

Location: Denver, CO or Houston, TX

Hours: 40 hours per week. ONSITE.

Engagement: W2

Salary: $85k-$95K depending on experience

Travel: Some travel required

Applicants for employment in the US must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the United States. Applicants are also expected to provide references upon request.