System Administrator

Base Pay: $28.00 - $40.30/hr The System Administrator position is responsible for designing, installing, modifying, managing, monitoring, and supporting enterprise technology systems including servers, networks, communications, enterprise applications, and any related sub-systems. JOB DUTIES AND RESPONSIBILITIES Design, install, modify, manage, monitor, and support enterprise technology systems including servers, networks, communications, enterprise applications and any related sub-systems. Advise other IT Services staff for problem escalation and training purposes. Follow the department's implementation of ITIL best practices in the areas of service, problem, change, and project management. Research, evaluate and recommend hardware and software solutions to meet organizational needs. Communicate with users to analyze, troubleshoot, and resolve technology-related problems. Analyze and interpret server and system reports, logs, and capacities to meet organizational needs and recommend timely changes to management. Create, read, interpret, and implement technical documentation. Prioritize workload to efficiently support operations. Participate in continuing technology education and professional development. Promote a positive customer service profile. Perform duties as assigned related to all aspects of information technology operations. KNOWLEDGE, SKILLS, AND ABILITIES Working knowledge of Microsoft 365 services and applications, and servers such as Windows, File, Exchange, SQL, IIS, DHCP, and DNS. Working knowledge of virtualization such as Hyper-V or VMWare and related technology (SAN, hybrid, HCI). Working knowledge of other Microsoft systems such as System Center, Active Directory, ADFS, Teams, SharePoint, Azure, Group Policy, and Powershell. Working knowledge of Cisco or other network systems, protocols, and security. Working knowledge of other systems such as VoIP communications, web conferencing, backup / disaster recovery, access control, video security, or others as assigned. Ability to provide or assist with infrastructure support (e.g. installation, configuration, backup, upgrade, integration, authentication) of applications for departments such as Finance, HR, or others as assigned. Working knowledge of current technology and the industry to meet current and future organizational needs. Good analysis, troubleshooting, and problem-solving skills. Ability to prioritize workload and manage time effectively. Ability to assist and advise other IT Services staff for problem escalation and training purposes. Ability to create, read, interpret, and implement technical procedures. Effective use of communication skills with technical and non-technical staff. Knowledge and practice of the ITIL framework. Experience with an electronic health records system or healthcare environment helpful but not required. EDUCATION & EXPERIENCE Associates degree in an information technology related program or an equivalent combination of education and experience. 5 years of experience working in an information technology field or an equivalent combination of education and experience. PREFERRED QUALIFICATIONS Bachelor’s degree in an information technology related program. Microsoft MCSE or CompTIA Server+ certification. Cisco CCNA or CompTIA Network+ certification. Valid California Driver’s License. BENEFITS SCHC understands the importance of good health for every employee. We offer a comprehensive benefits package to ensure employees and their families receive the optimal in health care coverage, along with options to meet their needs. Competitive wages Medical insurance Dental insurance Vision insurance 403(b) retirement plan with matching employer contribution Long-term disability coverage Life insurance Accidental death and dismemberment insurance Supplemental Insurances Flexible spending account Paid vacation Paid sick Paid holidays Paid CME time and CME allowance Employee assistance program Jury duty pay Bereavement pay Prescription discount program 529 college savings plan Educational reimbursement program Gym membership discounts Free telemedicine service for benefit eligible employees Shasta Community Health Center is an Equal Opportunity Employer #J-18808-Ljbffr