Vice President of Global Support
Confidential
Vice President of Global Support
About the Company
Innovative provider of healthcare connectivity solutions
Industry
Internet
Type
Privately Held
Founded
2002
Employees
501-1000
Categories
- Information Technology & Services
- ACO
- Anatomic Pathology
- Bigdata
- Bridge
- Clinical
- Connect
- Data
- Diagnostic
- ELLKAY
- EMR2EMR
- HIE
- Hub
- Implementation
- Interface
- LIS
- LKBridge
- LKConnect
- LKLivemapping
- LKTransfer
- Laboratories
- Livemapping
- Lk
- Medical Data Migration Vendors
- Migration
- Orders and Results
- Patientdatalink
- Transfer
Specialties
- healthcare
- technology
- software
- connectivity
- interfaces
- secure data transfer
- healthcare it solutions
- digital health
- clinical data
- interoperability
- healthcare innovation
- clinical data exchange
- laboratory connectivity
- solutions for clean laboratory orders
- clinical data extraction and migration
- healthcare data archiving
- cost savings
- and data archiving
About the Role
The Company is in search of a Vice President of Global Support with a strong background in SaaS, software, technology, or healthcare technology. The successful candidate will be responsible for leading the global post-go-live client support organization, defining and executing the support strategy, and ensuring service quality, scalability, and continuous improvement. This role requires a strategic and client-focused leader with a proven track record in building executive client relationships, managing enterprise escalations, and leading geographically distributed teams. The Vice President will also be instrumental in establishing a disciplined service environment, grounded in ITSM and ITIL methods, and will be the visible company representative to strategic and enterprise clients. Applicants must have a Bachelor's degree or equivalent experience, with at least 12 years in a relevant field, including a minimum of 8 years in progressive leadership roles. Essential qualifications include a strong practical knowledge of ITSM and ITIL, experience in service management, and a background in leading global support organizations. The role demands a leader with excellent communication skills, the ability to drive organizational and process transformation, and a focus on client experience and organizational leadership. Preferred qualifications include ITIL 4 Foundation certification, experience in healthcare technology, and a background in high-growth or rapidly transforming organizations. The Vice President will be expected to own a global performance framework and work closely with cross-functional teams to ensure that client priorities are met and that the company's support operations are in line with its growth and interoperability strategies.
Functions
- Operations
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Vice President of Global Support in Charlotte, NC vacancy
$171k - $236.1k
...leader in financial planning and advice, a global asset manager and an insurer. Our... ...communities around the world.Job DescriptionAs Vice President, Global Human Resources Risk and... ...strengthens governance and controls, and supports sustainable business growth across the...SuggestedFull timeFor contractorsAmeriprise Financial
Charlotte, NC1 day ago- ...Vice President, Global Rare Disease Franchise About the Company Pioneering biotechnology (BioTech) company specializing in AAV gene therapy & personalized therapies Industry Biotechnology Type Public Company Founded 2008 Employees 201-500...Suggested
- ...Vice President, Global Benefits About the Company Globally-recognized market research & analytics firm Industry Market Research Type Privately Held, Private Equity-backed Founded 2023 Employees 5001-10,000 Categories ~ Market Research...SuggestedShift work
- ...Vice President of Global Growth About the Company Reputable blockchain intelligence platform Industry Information Services Type Privately Held, VC-backed Founded 2018 Employees 201-500 Funding $51-$75 million Specialties anti-money...Suggested
- ...Vice President, Global Supply Chain Environmental Health & Safety About the Company Premier manufacturer of energy efficient automotive electronics Industry Mechanical or Industrial Engineering Type Public Company Founded 1885 Employees 10,0...Suggested
- ...Senior Vice President of Legal, Global Infrastructure & Projects About the Company Ambitious provider of high-performance computing services Industry Information Technology and Services Type Privately Held, VC-backed Founded 2024 Employees 20...
- ...Vice President of Global Social About the Company Global consumer brand with a high-performing social team and creator campaigns. Industry... ...is required, with a preference for those who have supported large, social-first consumer brands. The role demands deep...
- ...Vice President, Global Channel Sales About the Company Innovative provider of cloud-native security solutions Industry Computer Software Type Privately Held Founded 2021 Employees 501-1000 Categories Information Technology & Services...
- ...Vice President of Global Customer Support About the Company Top cloud-based legal software provider Industry Computer Software Type Privately Held, VC-backed Founded 2008 Employees 1001-5000 Funding $200+ million Categories Information...WorldwideShift work
- ...Senior Vice President, Global Regulatory Affairs About the Company Clinical-stage biotechnology company with a multi-asset pipeline across oncology, neuroscience, immunology, and rare disease. Industry Biotechnology Type Privately Held About the Role...
- ...Vice President, Global Sourcing and Supply Chain About the Company Respected consumer products company Industry Consumer Services... ...supplier relationships, improving margin performance, and supporting new product development initiatives. This high-impact executive...Overseas
- ...Vice President, Global Human Resources About the Company Industry-leading provider of communication technology solutions Industry... ...business priorities and delivering scalable, compliant HR support on a global basis. This role demands a strategic business partner...
- ...Vice President, Global Library Relations About the Company Global provider of scientific research publications & academic reviews Industry... ...analytics research intelligence clinical decision support healthcare science machine learning technology...
- ...Vice President, Global Head of Drug Safety & Pharmacovigilance About the Company Globally-recognized biopharmaceutical company Industry Biotechnology Type Public Company Founded 1988 Employees 1001-5000 Categories Pharmaceuticals Medicine...
- ...Vice President, Global Sales Engineering About the Company Innovative provider of cloud-native security solutions Industry Computer... ...leaders, as well as with partners, to identify, support, and close opportunities, while ensuring that the company's...
- ...Senior Vice President, Global Head of Brand & Communications About the Company Globally-recognized payment technology company Industry Financial Services Type Public Company Founded 2003 Employees 1001-5000 Specialties fintech partnerships...
$95k - $175k
...Global Markets Project ManagerThe Global Markets Project Manager role will support the end to end delivery of high priority, complex Global Markets initiatives. This includes working through all phases of project delivery from project planning, defining business requirements...Work experience placementWork at officeShift workDay shiftBank of America
Charlotte, NC1 day ago$250k
...communities.We are currently looking for an Investment Banking Vice President on our Healthcare Services and HCIT team in New York, NY, San... ...through our deep product and sector expertise and ready access to global capital. We take pride in providing our clients with...Full timePiper Sandler Companies
Charlotte, NC14 hours ago- ...Description:Hitachi Energy is seeking a Vice President Strategic Delivery & Customer... ...beyond their direct reporting line and supporting short‑term policy and strategy execution... ...and employment laws as well as Hitachi's Global Data Privacy Notice.SummaryLocation: Remote...Full timeTemporary workWork at officeRemote work
Hitachi
Charlotte, NC6 hours ago $134.96k - $202.44k
..., and drive effective resolution within permissible statutory and regulatory frameworks.Analyze data, prepare and present regional/global reports related to AML risk assessments.Monitor AML related issues and escalations with senior management and global partners.Evaluate...Full timeLocal areaCitigroup
Charlotte, NC2 days ago- ...peers, product leaders, specialty experts, and internal stakeholders to ensure strategic clients feel prioritized, understood, and supported. This role is ideal for a top-performing individual who wants meaningful impact through a collaborative and data-centric,...Temporary workWork at office
Amwins
Charlotte, NC19 days ago - ...Vice President, Business Loan Specialist About the Company Dynamic provider of business finance, technology & consulting services Industry Financial Services Type Public Company Founded 1998 Employees 501-1000 Categories Consulting & Professional...Work at office
- ...Executive Director, Global Commercial Proleukin About the Company Innovative biopharmaceutical startup focused on immuno-oncology... ...coordinating commercial plans with various internal teams to support growth, customer needs, and compliance. Candidates for this role...
- ...Executive Director, Global Medical Affairs Lead, Oncology About the Company Innovative biopharmaceutical company Industry Pharmaceuticals Type Privately Held Founded 2013 Employees 51-200 Categories Manufacturing Pharmaceuticals Medicine...Remote work
- ...As the Vice President Finance, Husqvarna Forest & Garden Business Unit North America, you will... ...operations, ensure regulatory compliance, and support strategic initiatives to sustain and... ...Husqvarna Forest & Garden Division’s global finance community and be involved in various...Local area
Husqvarna Professional Products, Inc.
Charlotte, NC3 days ago - ...Associate Vice President, Finance, Signature Service Lines About the Company Esteemed academic medical center & hospital Industry... ...the organization, lead margin improvement initiatives, and support both clinical and research financial activities. Applicants...
$23.63 per hour
...reach 365 destinations on more than 6,800 daily flights across our global network. ~ Health Benefits: On day one, you'll have access to... ...programs provide you with all the right tools, resources and support you need. ~401(k) Program: Available upon hire and, depending...Hourly payFull timeApprenticeshipLocal areaFlexible hoursShift workWeekend workAmerican Airlines
Charlotte, NC3 days ago$171.5k - $307.5k
Position Summary Associate Vice President, CCaaS & AI TransformationOur Deloitte Sales &... ...relationships with alliance partners and support joint go-to-market activities.Develop... ...teamOur Sales & Service offering drives global customer transformation by designing and...Work experience placementLocal areaDeloitte
Charlotte, NC3 days ago$163.4k - $322.1k
...efficiency. Deloitte Oracle Associate Vice Presidents help clients delineate strategy and vision... ...business case development, proposal support, or practice development activitiesExperience... ..., please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@...Immediate startVisa sponsorshipDeloitte
Charlotte, NC4 days ago- ...Associate Vice President, Field Sales Manager, DSG About the Company Rapid-growing financial services organization Industry... ...in attending market/store meetings, conducting training, and supporting client program manager initiatives. The position is field-based...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Vice President of Global Support. Be the first to apply!
Related searches
- vp infrastructure Charlotte, NC
- vice president transformation Charlotte, NC
- vp transformation Charlotte, NC
- senior vice president of business development Charlotte, NC
- vice president strategic partnerships Charlotte, NC
- vice president global communications Charlotte, NC
- vice president analytics Charlotte, NC
- vice president of application development Charlotte, NC
- vice president of digital marketing Charlotte, NC
- vp project management Charlotte, NC