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Registered Operations Leader

White Crow Research

We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client’s in‑house talent acquisition teams. About our client Our client is a well-established financial services firm with over a century of experience in investment advice, asset management, and insurance, supported by a large network of financial advisors serving diverse client needs. They have a strong global presence, with offices across regions. Any third‑party content referenced is for general information only and is not endorsed or guaranteed. Investment decisions should be made in consultation with a financial advisor, as all investments carry risks, including potential loss of principal. As a Registered Operations Leader, you will be responsible for... Managing activities that support business results, revenue growth, client experience and efficiencies in practice. Managing resources to achieve business results, including revenue and client acquisition targets. Partnering with Branch Manager to ensure advisor business plans are completed and marketing events are tracked and measured. Assisting advisors in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions. Preparing and summarizing client meetings by scheduling and confirming meetings, crafting an agenda and summary of meeting, escorting clients to advisors office and providing follow‑up. Preparing and ensuring new business paperwork processes are successfully filled out. Providing general administrative duties such as answering phones, processing reports, preparing correspondence, setup files, etc. Building, managing, tracking and analyzing reports and branch vitals. Reviewing advisor expense reports, branch P & L, budgeting, reporting/correcting errors, identify and implement expense reduction opportunities. Partnering with Registered Principal to ensure compliance support is established and training needs are met. Leading real estate and facilities initiatives. Leading, coaching, mentoring and providing performance management for direct reports. Partnering with Senior Operations Leader and Regional Director of Operations to determine staffing needs; request, hire and allocate staff. Conducting 1:1s with staff. What you already have... 5 - 7 years relevant experience required. Previous successful supervisory experience including knowledge of HR policies and labor laws. Excellent written and verbal communication skills; demonstrated ability to motivate team members to delivery results. Ability to manage multiple priorities in a fast‑paced environment with little or no supervision and strong organizational/time management skills. Able to communicate with all levels within the organization. Detail orientated, strong math, and analytical skills. Good organization and time management skills. Process oriented and can work with a team. Proficient with standard business software applications. #J-18808-Ljbffr

Vacancy posted 1 day ago
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