Assistant Service Manager
Susquehanna Chrysler Dodge Jeep Ram
Assistant Service Manager
Susquehanna Chrysler Dodge Jeep Ram is seeking a well spoken individual to assist the Service Manager with daily Administrative duties, acting as a customer service advocate and writing a small portion of RO's. This position is not a Service Advisor position. Managing and coaching others, leading by example and routinely training with the Service Advisors and Service Manager will be needed.
Income: 100K Annually (Base + Commission on Labor Gross Profit)
Requirements:
- Minimal 3+ years experience as a service advisor OR 3+ years as a technician
- CDJR experience is greatly preferred but not required
- World Class customer service skills
- Excellent Typing Skills
- Highly Proficient Computer Literacy
- Disciplined in following procedure without supervision
- Detail oriented
- Effective communication skills
- Ability to read the situation and adjust accordingly
- Consistent high performing sales/customer satisfaction scores
- Ability to work Saturday rotation
Benefits:
- Team Culture and Work Professionalism creates a great team
- Paid Time Off
- Paid Holidays
- Multiples Options of Health Insurance
- Dental Insurance
- Vision Insurance
- 401k with employee match program
- Competitive Pay Plans
- Employee discount
Schedule:
- Monday to Friday 8:30AM-6:00PM
- Weekend availability 7:30AM-10:00PM Every 4th Saturday
Supplemental pay types:
- Bonus pay
- Commission pay
Experience:
- Automotive Industry: 3 years (Preferred)
- Customer service: 4 years (Preferred)
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