HR Operations Assistant

Job Description

Job Description

Golden Bolt is the connecting link between some of the largest health, wellness, beauty, and pet brands online and their customers. We deliver cutting-edge wellness solutions to customers all over the country — and across the globe.

We're Looking For A: HR Operations Assistant

Location: Memphis, TN

Schedule : M-F 9:00-5:30 pm

What You'll Be Doing: The Human Resources Operations Assistant provides vital administrative and operational support to the HR team across multiple distribution facilities. This role serves as the front-facing representative of the organization, ensuring employees, visitors, and leadership experience excellent customer service and professional engagement.

The ideal candidate is detail-oriented, dependable, and demonstrates exceptional communication and interpersonal skills while working in a multicultural and fast-paced distribution environment. This individual must be proactive, organized, and able to balance daily administrative responsibilities with larger HR initiatives and events.

● Provide on-site administrative support and coordination across both facilities to ensure consistency in communication and HR practices.
● Serve as the primary HR contact on-site, maintaining a professional and welcoming presence at the reception area.
● Coordinate and support annual HR events such as the Mid-Year Company Picnic and End-of-Year Holiday Party.
● Manage the employee store and maintain adequate inventory levels for both facilities.
● Oversee and replenish office supplies, ensuring efficient operations across both sites.
● Post and maintain internal HR communications through message boards and alternative channels.
● Support onboarding, engagement, and recognition initiatives to strengthen employee culture.
● Communicate clearly and consistently with employees, leadership, and visitors in a multicultural environment.
● Travel regularly between distribution centers to provide consistent HR support and presence.
● Maintain confidentiality, professionalism, and reliable attendance as conditions of employment for this on-site role.

Preferred Qualifications (Note: These are preferred and not required. We strongly encourage you to apply even if you don't tick ALL of these boxes.):

• Customer Focused: Demonstrates exceptional customer service and professionalism when interacting with employees, leadership, and external visitors.
• Clear Communicator: Communicates consistently, clearly, and concisely across all levels and cultural backgrounds.
• Detail-Oriented & Organized: Maintains accuracy and efficiency in managing multiple administrative priorities.
• Collaborative: Builds strong, positive working relationships across departments and levels of the organization.
• Dependable & Accountable: Follows through on commitments, meets deadlines, and upholds high standards of reliability.
• Adaptable: Thrives in a fast-paced, evolving distribution environment and adjusts quickly to changing priorities.
• Safety & Professionalism: Models safe workplace behavior and maintains a professional demeanor at all times.
• Results-Driven: Takes initiative and is committed to driving deliverables to completion.
• Culturally Aware: Communicates respectfully and effectively in a diverse, multicultural workforce
• High school diploma or equivalent; associate or bachelor's degree in Human Resources, Business Administration, or related field
• Minimum 2–3 years of administrative experience, preferably in HR, operations, or a distribution/logistics/manufacturing environment
• Experience supporting HR or Operations within a distribution or manufacturing environment (preferred)
• Event planning or coordination experience (preferred)
• Bilingual/Spanish (preferred)

Golden Perks & Benefits:

• Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
• Through our charity sponsorships, you can make a positive impact on communities worldwide. We've donated over $6.1 million to date.
• 6 paid sick and mental health days , an Employee Assistance Program, and additional mental health benefits, because we take a holistic approach to your well-being.
• We match up to 3.5% of your 401k contributions , ensuring your retirement savings grow alongside your career.
• Invest in your future with our Employee Stock Ownership Plan , where company contributions fund your retirement plan with company stock. Learn more.
• Tuition reimbursement program , which reimburses eligible tuition expenses up to specified amounts, empowering you to invest in your ongoing growth and development.
• Company events , like our annual company picnic and Cinco de Mayo parties, designed to cultivate connections and enhance work-life balance.

To read more about our Perks & Benefits, click here .

We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

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