JOCO Miami E-Bike Mechanic Manager

Job Description

Company Description:

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At JOCO, we empower gig workers and on-demand delivery platforms to complete last-mile deliveries by removing all the hassle of owning, storing, charging, and maintaining E-Bikes and other Light Electric Vehicles.

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We’re looking to hire an E-Bike Mechanic Manager to join our Miami team. 

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The E-Bike Mechanic Manager will be responsible for owning entire segments of JOCO’s operations: ensuring 90% fleet availability; analyzing and leveraging data to drive continued operational efficiency; designing and implementing Standard Operating Procedures; managing a team of mechanics, and working closely with the rest of the company to provide best in class experiences for our customers.  

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What you will do:

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• Repair and conduct preventative maintenance on two-wheel and four-wheel Light Electric Vehicles.  
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• Manage a team of mechanics, overseeing scheduling, compliance with SOPs, and providing regular feedback.  
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• Oversee sourcing, hiring, and training of mechanics. 
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• Design, implement, and optimize scalable processes to increase the efficiency of mechanics. 
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• Leverage digital tools and dashboards to accurately track productivity.  
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• Distribute daily reports to the Business team sharing productivity data, general observations, and feedback. 
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• Design and introduce processes to ensure inventory quality control. 
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• Oversee upkeep of our various warehouses.  
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What you will need:

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• 5+ years of experience working in an Operations management role, with a track record of driving operational efficiency. 
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• Excellent communication, leadership, and management skills, with the ability to lead and manage a team in a warehouse environment.  
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• Strong problem solving skills, capable of analyzing data to establish and address root causes.  
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• An exceptional work ethic, willingness to take responsibility, a drive to succeed, and the ability to adapt as the operation scales.  
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• Strong mechanical and technical aptitude. Familiarity with E-Bikes is a plus. 
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Benefits:

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• A competitive salary and benefits package.  
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• The opportunity to work for and develop within a fast paced and rapidly growing company. 
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