Quality Manager

General Information Req # WD00095982 Career area: Engineering Country/Region: United States of America State: North Carolina City: Whitsett Date: Tuesday, March 17, 2026 Working time: Full-time Additional Locations : * United States of America - North Carolina - Whitsett Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit and read about the latest news via our StoryHub. Description and Requirements Develop & Implement Quality Systems: Design, implement, and maintain quality management systems (QMS), processes, and procedures. Monitor & Control Quality: Oversee production processes, inspect products or services, and perform statistical analysis to identify trends and potential problems. Ensure Compliance: Make sure that products and processes meet established quality standards and relevant industry regulations. Drive Continuous Improvement: Lead initiatives to improve quality, efficiency, and customer satisfaction by identifying and implementing process enhancements. Manage Quality Teams: Supervise and guide quality control personnel, providing training and support to ensure they have the necessary skills. Report & Communicate: Prepare reports on quality performance, findings, and recommendations for senior management and other stakeholders. Basic Qualifications Bachelor's degree in Quality, Mechanical, Industrial, Manufacturing Engineering, or a related technical field. 8+ years of experience in quality assurance, quality control, or manufacturing engineering roles. 4+ years of supervisory experience Strong understanding of quality management systems (QMS) and regulatory frameworks relevant to the industry. Proficiency in quality tools such as SPC, PPAP, APQP, FMEA, control plans, and root cause analysis. Experience with ISO standards and internal/external audit processes. Excellent communication and interpersonal skills with the ability to collaborate across departments. Strong analytical and problem-solving skills, with the ability to interpret and apply statistical analysis. Preferred Qualifications Master's degree in Engineering, Quality, or a related discipline. Certification in quality or process improvement (e.g., ASQ CQE, CQA, Six Sigma Green/Black Belt). Hands-on experience with ERP/MRP systems and quality modules (e.g., SAP, Oracle, NetSuite). Experience working in regulated industries such as medical devices, aerospace, automotive, or consumer electronics. Knowledge of advanced quality methodologies such as Design of Experiments (DOE), MSA, or reliability testing. Proven experience leading cross-functional quality improvement initiatives with measurable outcomes. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations : * United States of America - North Carolina - Whitsett * United States of America * United States of America - North Carolina * United States of America - North Carolina - Whitsett #J-18808-Ljbffr