Patient Services Representative

Job Description

Job Description

Job Title: Patient Services Representative
Location: Redding, CA
Duration: 26 weeks
Shift: Day 5x8-Hour (08:00 - 17:00)

• 1 years of patient services, medical front office, patient access, or healthcare administrative experience
• Experience with patient registration, check-in, and demographic and insurance verification
• Experience with scheduling patient appointments in an outpatient healthcare setting
• Proficiency in Electronic Health Record (EHR) systems and accurate patient record updates
• Experience with healthcare and insurance forms, intake documentation, and payment collection
• Ability to communicate professionally with patients, families, healthcare providers, and staff
• Ability to maintain patient privacy and follow organizational, state, and federal healthcare requirements
• Ability to work onsite in Redding, CA; candidates must be located in Shasta County
• Ability to work a full-time day schedule, five 8-hour shifts, generally 8:00 AM to 5:00 PM

Preferred Requirements:

• Experience with revenue cycle or patient access workflows
• Experience working in an outpatient medical facility or clinic-
• Proficiency in handling multiple patient-facing and administrative tasks in a fast-paced environment
• Experience orienting or assisting other staff with departmental processes