QA Test Lead

Please review the JD below and let me know if you would be interested in exploring the opportunity.

Job Details:-

Job Title: QA Test Lead

Location: Dallas TX Onsite

Duration: Fulltime Hire

Salary Range: $110,000-$120,000 a year + benefits

Experience :- 8+

Must Have Technical/Functional Skills

The QE Test Lead is responsible for leading quality engineering and testing activities across projects, with a strong focus on defect triage management , issue resolution, and cross- functional coordination. This role serves as a central point of contact for quality-related issues, ensuring defects are accurately documented, prioritized, assigned, tracked, and resolved in a timely manner.

The ideal candidate is an effective communicator and issue manager who can collaborate closely with development, product, business, DevOps, and support teams to drive quality outcomes and delivery readiness.

Roles & Responsibilities

Key Skills and Competencies

Defect Triage Management: Ability to assess issue severity, business impact, priority, ownership, and release risk.

Issue Management: Strong ability to drive issues to closure, remove blockers, manage dependencies, and ensure accountability.

Communication: Excellent written, verbal, and presentation skills, with the ability to communicate effectively across technical and business teams.

Stakeholder Management: Ability to build collaborative relationships and manage competing priorities across teams.

Leadership: Ability to guide QE team members, influence cross-functional partners, and promote quality ownership.

Attention to Detail: Strong focus on accuracy, documentation, traceability, and quality standards.

Problem Solving: Ability to investigate complex issues, identify root causes, and facilitate practical solutions.

Quality Engineering & Test Leadership

Lead and coordinate end-to-end testing activities across multiple releases, applications, or workstreams.

Define test strategies, plans, scope, schedules, entry/exit criteria, and quality metrics.

Guide QE team members in test design, execution, automation, regression testing, and test reporting.

Ensure appropriate test coverage for functional, integration, regression, usability, and non-functional requirements.

Identify quality risks early and recommend mitigation plans to project stakeholders.

Defect Triage & Issue Management

Own and facilitate regular defect triage meetings with business, product, development, and QE teams.

Review, validate, prioritize, and classify defects based on business impact, severity, urgency, and release risk.

Ensure defects are assigned to the appropriate owners and have clear reproduction steps, evidence, and acceptance criteria.

Track defects through their complete lifecycle-from identification and triage through resolution, retesting, and closure.

Escalate high-severity, aging, blocked, or release-impacting defects to the appropriate stakeholders.

Monitor defect trends, root causes, reopen rates, and resolution turnaround times; communicate actionable insights.

Drive root-cause analysis and preventative actions for recurring or critical production and pre-production issues.

Cross-Functional Collaboration

Act as an issue manager and liaison among QE, engineering, product, business analysts, project/program management, DevOps, and production support teams.

Coordinate dependency resolutio n and ensure teams are aligned on ownership, timelines, and next steps.

Communicate testing progress, defect status, risks, blockers, and release readiness clearly to technical and non-technical audiences.

Participate in Agile ceremonies, release planning, backlog refinement, sprint planning, demos, and retrospectives.

Partner with stakeholders to establish clear quality expectations and ensure timely decision-making on defects and release risks.

Disclaimer: We respect your online privacy. If you would like to be removed from our mailing list please reply with "Remove" in the subject and we will comply immediately. We apologize for any inconvenience caused. Please let us know if you have more than one domain. The material in this e-mail is intended only for the use of the individual to whom it is addressed and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended recipient, be advised that the unauthorized use, disclosure, copying, distribution, or the taking of any action in reliance on this information is strictly prohibited. We are an equal opportunity employer with a diverse workforce. Note : Any resume submitted by Synchrony Systems Inc is presented with the understanding that the candidate is being considered for your direct end-client (end-client is the company where the work will be performed). If there is any other company involved between the end-client and your company, please do not submit this resume without our written approval. If you submit the resume to another third party, Synchrony Systems Inc reserves the right to work with the third party directly.