Fly Away Field Service Representative

divh2Fly Away Field Service Representative/h2pAs a local Fly-Away Field Service Representative (FSR) you will be responsible for providing technical support for our deployed and local factory signal processing systems. You will support tasks in both CONUS and OCONUS locations. This role requires the ability to fly on short notice to assist with maintaining any one of our several deployed systems around the globe. Tasks include regularly scheduled maintenance activities, hands-on troubleshooting hardware issues, performing hardware replacements and installations, as well as aiding with next generation hardware deployments. Additional duties include administratively tracking FSR-related tasks in our ticketing system for proper documentation. In this role, you must maintain flexibility in mission expectations and requirements and be able to follow through on various tasks that are required to keep existing and future systems online and functioning properly./ph3Duties and Responsibilities:/h3ulliApproximately, 60% of time at local factory at Sterling location /or Manassas Warehouse ulliRemotely monitor health and status of deployed OCONUS systems/liliSupport logistics operations and aide with asset management responsibilities/liliAssist with management of spare pools to ensure availability and accountability/liliEscalate any hardware issues or system outages to leadership immediately/liliAssist with ticket management, and track all known hardware issues within Jira ticketing system/li/ul/liliApproximately, 40% of time deployed to various OCONUS locations ulliPerform preventative maintenance checks and services (PMCS)/liliConduct hardware replacements and/or upgrades/liliMonitor and maintain system hardware and software/liliTroubleshoot any technical problems or issues to determine possible solutions/liliConduct and/or assist local unit with site surveys (for future system installation)/liliConduct refresher training for operators, when necessary/liliSupport customer operations and system administrator personnel/li/ul/li/ulh3Required Skills/Experience:/h3ulliAbility to troubleshoot complex hardware and network issues/liliExperience maintaining hardware systems, including cable repair/liliLinux System Administration/liliCompTIA Security+ certification, or obtain within 90 days of hire/liliPhysically able to regularly deploy, travel and conduct the physical actions necessary to include lifting, racking and stacking equipment (70+ lbs)/li/ulh3Desired Skills/Experience:/h3ulliPrior Military or DoD experience/liliPrevious experience as a traveling Field Support Representative/liliExperience maintaining servers, network and/or communication equipment/liliSIGINT background/liliCollege Degree or applicable technical certifications/li/ulpTravel: Overseas travel required: 40%/ppClearance: Active TS required, must be SCI eligible/ppWhat We Can Offer You:/ppWeve been named a Best Place to Work by the Washington Post./ppOur employees value the flexibility at CACI that allows them to balance quality work and their personal lives./ppWe offer competitive benefits and learning and development opportunities./ppWe are mission-oriented and ever vigilant in aligning our solutions with the nations highest priorities./ppFor over 60 years, the principles of CACIs unique, character-based culture have been the driving force behind our success./ppWhat You Can Expect:/ppA culture of integrity./ppAt CACI, we place character and innovation at the center of everything we do. As a valued team member, youll be part of a high-performing group dedicated to our customers missions and driven by a higher purpose to ensure the safety of our nation./ppAn environment of trust./ppCACI values the unique contributions that every employee brings to our company and our customers - every day. Youll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality./ppA focus on continuous growth./ppTogether, we will advance our nations most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground in your career and in our legacy./ppPay Range:/ppThere are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits./ppThe proposed salary range for this position is:/pp$70,800 - $148,600 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic./p/div